Logistics Coord IV
Las Vegas, NV, US, 89113 Las Vegas, NV, US, 89119
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit .
Summary
IGT is seeking a highly motivated and driven individual to join our high-performing Scheduling team as a Logistics Coordinator IV in Las Vegas. In this pivotal role, you will serve as the first line of contact, coordinating all scheduled activities to ensure we meet our quarterly and annual targets. You will collaborate with cross-functional teams to align IGT’s goals with those of our customers, ensuring seamless product delivery and exceptional service. Your responsibilities will include managing and documenting customer cases, using CRM reports to monitor KPIs, and continuously seeking ways to enhance productivity and efficiency. If you thrive in a fast-paced environment and have a knack for problem-solving and organization, this role offers an exciting opportunity to make a significant impact.
Responsibilities
- Independently collaborate with cross-functional teams to ensure IGT and the customer’s goals are met.
- Respond to, resolve, and document all incoming cases reported by customers via telephone, web, and other support channels as required.
- Coordinating delivery of products based on customer requested delivery dates.
- Utilize CRM reports to ensure KPIs are met.
- Lead additional tasks or projects as requested to improve overall productivity, efficiency, and level of service.
- Coach and mentor lower-level employees.
Qualifications
- Must be at least 18 years of age.
- Ability to adapt to changing situations and make timely decisions independently with little to no guidance from management.
- Excellent organizational and problem-solving abilities.
- In-depth knowledge of Gaming, logistics and order management.
- Ability to prioritize tasks in a fast-paced environment.
- Analytical mindset with attention to detail.
- Proficient with regulatory and compliance requirements in logistics.
- Experience in coordinating transportation and distribution activities.
- Continuous improvement mindset and willingness to implement process enhancements.
- Excellent verbal and written communication skills.
- Strong understanding of ERP tools and CRM applications.
- Ability to pass a background security investigation.
- Available to work overtime and weekends, as needed
Preferred Qualifications
- Associate degree
- 5 to 10 years scheduling or logistics experience.
- SAP knowledge or experience.
- Previous background in manufacturing or distribution.
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
#LI-RG1
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range for this position is $25/hr. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit .
Nearest Major Market: Las Vegas
