Logistics Coordinator

9 Hours ago • 2 Years +

Job Summary

Job Description

The Logistics Specialist will coordinate daily shipping operations from manufacturing partners in Mexico to customers. Responsibilities include quoting freight costs, ensuring proper packaging and labeling, gathering documentation for customs clearance, tracking shipments, maintaining reports, and identifying areas for improvement in logistics. The role requires scheduling and creating shipments to meet customer delivery expectations and coordinating with carriers and the sales team when timelines change. The position reports to the Regional Logistics Lead.
Must have:
  • 2+ years of experience in logistics operations
  • Understanding of US import and customs practices
  • Understanding of export practices from Mexico
  • Excellent customer service and understanding of logistics processes
  • Excellent verbal and written communication skills in Spanish and English
Good to have:
  • Bachelor’s Degree in International Business preferred
  • Ability to work in operations, packaging, and labeling

Job Details

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!


 

¿Qué beneficios tiene para ti?

Impacto en este Rol:  Especialista en Logistica / Coordinator

En Fictiv, estamos construyendo una empresa que desarrolla un sistema operativo para el abastecimiento de piezas mecánicas personalizadas. Ya fabricamos y entregamos piezas altamente complejas y de alta calidad para nuestros clientes Fortune 500 que están construyendo el futuro con productos como vehículos eléctricos autónomos, sistemas quirúrgicos y robots industriales. A medida que escalamos nuestro negocio, buscamos expandir nuestro crecimiento en México.

Tu rol como Especialista en Logística será coordinar las operaciones diarias de envío desde nuestros socios fabricantes ubicados en México hasta nuestros clientes. En Fictiv, creemos en crear la mejor plataforma del mundo para la fabricación de hardware, y tu compromiso con la excelencia operativa nos ayudará a lograrlo.

En este rol, utilizarás tu excelente atención al detalle para programar y generar envíos diarios que cumplan con las expectativas de tiempo de entrega de nuestros clientes. Durante el día, monitorearás el estado de cada uno de nuestros pedidos de mayor prioridad para asegurar que estén en camino, y usarás tu agilidad y excelentes habilidades de comunicación para coordinar rápidamente nuevos planes de entrega con nuestros transportistas y con nuestro equipo de ventas cuando los plazos de los fabricantes cambien debido a complicaciones de producción.

Reportarás directamente al Líder Regional de Logística.

Lo que harás

  • Cotizaciones: Cotizar los costos de flete con diferentes transportistas según el volumen y las rutas de nuestros productos.
  • Empaque: Asegurar el empaque adecuado de los productos y el etiquetado conforme a los requisitos del cliente.
  • Documentación: Reunir todos los documentos necesarios para el proceso de despacho aduanal de exportación.
  • Seguimiento: Programar recolecciones, proporcionar seguimiento y actualizaciones del estado del envío, y asegurar entregas puntuales mientras se mantiene una comunicación clara durante todo el proceso.
  • Reportes: Mantener reportes actualizados según los envíos realizados, incluyendo el ingreso oportuno y preciso de la información relevante de cada envío.
  • Mejora continua y capacitación: Identificar áreas de mejora dentro de las operaciones logísticas en Norteamérica, proponer soluciones a la gerencia y, cuando sea aplicable, liderar la implementación de dichas mejoras. Tómate el tiempo para entender las operaciones actuales de Fictiv y compartir tu conocimiento con otros miembros del equipo.

Perfil y características deseadas

  • Título universitario en Negocios Internacionales, Comercio Exterior, Aduanas o campos relacionados (preferente).
  • Más de 2 años de experiencia en operaciones logísticas.
  • Conocimiento de prácticas aduaneras e importación en EE. UU.
  • Conocimiento de prácticas de exportación desde México.
  • Capacidad para apoyar en operaciones, empaque y etiquetado cuando sea necesario.
  • Excelente entendimiento de los procesos logísticos y del servicio al cliente.
  • Capacidad de trabajar de forma independiente en un entorno dinámico con poca supervisión.
  • Atención meticulosa al detalle.
  • Habilidades excelentes de comunicación empresarial verbal y escrita en español e inglés.
  • Disponibilidad para trabajar de forma presencial en oficina de lunes a viernes, de 8:00 a.m. a 5:00 p.m.

Para ser considerado para este puesto presencial, por favor envía tu CV en español e inglés.

¿Interesado(a) en saber más? ¡Esperamos saber de ti pronto!

 

What’s in it for you?

Impact in this Role: Logistics Specialist / Coordinator

At Fictiv, we’re building a company that is developing an operating system for sourcing custom mechanical parts. We already enjoy manufacturing and delivering highly complex, high-quality parts for our Fortune 500 customers who are building the future with products like autonomous electric vehicles, surgical systems, and industrial robots. As we scale our business, we are looking to expand our growth within México. 

Your role as the Logistics Specialist will be to coordinate the daily shipping operations for our Manufacturing Partners located in México to our customers. At Fictiv, we believe in creating the world’s premier platform for hardware manufacturing, and your dedication to operational excellence will help us make that happen.

In this role, you’ll use your excellent attention to detail to schedule and create daily shipments to meet our customer’s delivery timeline expectations. Throughout the day, you’ll keep a pulse on the status of each of our highest priority orders to ensure shipments are on track and you’ll use your agility and excellent communication skills to quickly coordinate new delivery plans with our carriers and with our sales team when our manufacturer’s timelines change due to manufacturing complications.

You will report to the Regional Logistics Lead.

What You’ll Be Doing

  • Pricing: Quote freight costs with different carriers according to the volume and routes of our products.
  • Packaging: Ensure the proper packaging of the products and labeling according to customer requirements.
  • Documentation: Gather all necessary documents for the customs clearance process for export shipments.
  • Tracking: Schedule pickups, provide tracking and status updates for the shipment, and ensure timely delivery of the products to the customer while maintaining clear communication throughout the process.
  • Reporting: Maintain reports that are updated according to the shipments made. This includes entering the relevant information for each shipment on time and ensuring that all data is accurate and up-to-date.
  • Continuous Improvement and Training:
    Identifying areas of improvement within North American logistics operations, suggest solutions to management, and, when applicable, own the successful completion of those continuous improvement exercises.
    At Fictiv, everybody learns from other members. Take the time to analyze and understand Fictiv’s current business operations and share your knowledge with other team members.

Desired Background & Traits

  • Bachelor’s Degree in International Business, Foreign Trade, Customs, or related fields preferred.
  • Over 2 years experience in logistics operations.
  • Understanding of US import and customs practices.
  • Understanding of export practices from Mexico.
  • Able to work in operations, packaging, and labeling products when necessary.
  • Excellent understanding of logistics processes and customer service.
  • Able to work independently in a fast-paced environment with little supervision.
  • You are meticulous and detail-oriented.
  • You have excellent verbal and written business communication skills in both Spanish and English.
  • Able to work on-site in the office Monday through Friday from 8 AM to 5 PM.

To be considered for this on-site office position please submit your CV in both Spanish and English.

Interested in learning more? We look forward to hearing from you soon.

 

 


About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

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