LQA Manager

4 Months ago • 3-5 Years • Localization

Job Summary

Job Description

PTW, a global gaming services company, is looking for a skilled LQA Manager to lead and mentor their Localization QA team in Portugal. Ideal candidates will have proven experience in leading teams, exceptional communication skills, strong analytical abilities, and extensive knowledge of localization best practices. This is an opportunity to work on exciting projects and contribute to the success of the gaming industry.
Must have:
  • Team Management
  • Localization QA
  • Industry Best Practices
  • Analytical Skills
Good to have:
  • Project Management
  • Staff Utilization
  • Negotiation Skills
  • IT Proficiency
Perks:
  • Team Competitions
  • Progression Opportunities

Job Details

Description

About the company

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.  

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com

About the role

The LQA Manager at PTW’s Portugal studios oversees all Localization QA projects, ensuring they exceed client expectations by closely collaborating with global peers. This role involves managing and nurturing a team of Project Managers and Project Coordinators, fostering their professional growth. The LQA Manager is responsible for creating and implementing standardized processes based on industry and company best practices while continually reviewing and assessing project delivery for ongoing improvement. Additionally, the position requires managing staff utilization to ensure profitability and acting as a champion for maintaining high linguistic quality.

Key Responsibilities:

  • Oversee all Localization QA projects delivered by PTW’s Portugal studios, ensuring high-quality output and timely delivery.
  • Lead and mentor a diverse team of Project Managers, Project Coordinators, and LQA Game Testers, fostering professional growth and development.
  • Collaborate closely with cross-functional teams across the global organization to align on goals, exceed client expectations, and drive project success.
  • Establish and implement standardized processes based on industry best practices, ensuring consistency and efficiency across all operations.
  • Continuously evaluate project delivery, identifying areas for improvement and implementing strategies to enhance team performance.
  • Manage staff allocation, workload distribution, and resource utilization to optimize team productivity and maintain profitability.
  • Act as an advocate for linguistic quality, ensuring that all deliverables meet the highest standards of excellence.

Requirements

  • Proven experience in an outsourcing environment such as customer support, gaming studios, localization, or related industries.
  • Extensive experience in leading and managing teams, with a strong track record of people development and team leadership.
  • Exceptional leadership and negotiation skills, with the ability to inspire, influence, and drive results.
  • Strong analytical abilities, capable of making data-driven decisions and strategic assessments.
  • Excellent verbal and written communication skills in English, with the ability to communicate effectively across all levels of the organization.
  • Outstanding team collaboration and influencing skills, fostering a cooperative and results-oriented work environment.
  • Advanced IT proficiency, particularly in Microsoft Office and other relevant tools.
  • Must possess the legal right to work in Portugal.

What we offer:

  • You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.
  • Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages.
  • A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing program. We empower our people and offer regular progression opportunities to ensure our employees flourish.
  • Learn as you work and be part of something real that changes the face of gaming - forever.
  • Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

Working Condition:

  • On-Site in our Studio in Braga, Portugal
  • 8:00 to 17:00, Mondays through Fridays

We are also regularly recruiting the following languages: Arabic, Burmese, Bulgarian, Brazilian Portuguese, Chinese (Traditional), Chinese (Simplified), Croatian, Czech, Danish, Dutch, English (Australian), English (UK), English (US), Finnish, French (EU), French (Canadian), German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Luxembourgish, Malay, Norwegian, Polish, Portuguese (EU), Portuguese (Brazilian), Romanian, Spanish (Latin), Spanish (EU), Russian, Swedish, Tagalog, Thai, Turkish, Ukrainian and Vietnamese for current and future ad-hoc Quality Assurance, Localization, Localization, QA, and Player Support global Operations.

ALL APPLICATION MUST BE SENT IN ENGLISH

For more career opportunities, visit our career page: https://www.ptw.com/careers

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

2K - Associate Manager, Product Marketing – NBA 2K

2K

Novato, California, United States (Hybrid)
4 Months ago
The Pokemon Company International - Production Manager, Original Animation

The Pokemon Company International

Bellevue, Washington, United States (Hybrid)
4 Months ago
ZeptoLab - Freelance Senior 3D Animator

ZeptoLab

Almaty Region, Kazakhstan (Remote)
4 Months ago
ZeptoLab - Freelance Senior 3D Animator

ZeptoLab

Yerevan, Yerevan, Armenia (Remote)
4 Months ago
ZeptoLab - Freelance Senior 3D Animator

ZeptoLab

Masovian Voivodeship, Poland (Remote)
4 Months ago
ZeptoLab - Freelance Senior 3D Animator

ZeptoLab

Belgrade, Serbia (Remote)
4 Months ago
PlayStation Global - Manager, Learning and Development

PlayStation Global

San Mateo, California, United States (Hybrid)
4 Months ago
ZeptoLab - Freelance Senior 3D Animator

ZeptoLab

Barcelona, Catalonia, Spain (Remote)
4 Months ago
ZeptoLab - Freelance Senior 3D Animator

ZeptoLab

Limassol, Limassol, Cyprus (Remote)
4 Months ago
ZeptoLab - Freelance Senior 3D Animator

ZeptoLab

England, United Kingdom (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Braga, Braga, Portugal

workato - Senior Backend Developer (Engine team)

workato

Lisbon, Lisbon, Portugal (On-Site)
4 Months ago
Cision - Business Development Manager - Italian Speaker

Cision

Coimbra, Coimbra District, Portugal (Hybrid)
4 Months ago
Cision - Business Development Manager - Italian Speaker

Cision

Coimbra, Coimbra District, Portugal (Hybrid)
4 Months ago
Cision - Insights Consultant

Cision

Coimbra, Coimbra District, Portugal (Hybrid)
4 Months ago
Cision - Insights Consultant

Cision

Coimbra, Coimbra District, Portugal (Hybrid)
4 Months ago
Testronic - LQA Game Tester with Czech

Testronic

Lisbon, Lisbon, Portugal (On-Site)
4 Months ago
Testronic - LQA Game Tester with German

Testronic

Lisbon, Lisbon, Portugal (On-Site)
4 Months ago
FRVR - Senior UX/UI (Platform Team)

FRVR

Lisbon, Lisbon, Portugal (On-Site)
4 Months ago
Pocket Worlds - Creative Artist (Pixel Art)

Pocket Worlds

Lisbon, Lisbon, Portugal (On-Site)
5 Months ago
FRVR - Senior UX/UI (Plaftorm Team)

FRVR

Lisbon, Lisbon, Portugal (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Localization Jobs

BANDAI NAMCO - Associate Bilingual Specialist (contract)

BANDAI NAMCO

Santa Clara, California, United States (On-Site)
4 Months ago
Moonbug Entertainment - Localisation Coordinator

Moonbug Entertainment

London, England, United Kingdom (On-Site)
4 Months ago
ElevenLabs - Voice Operations

ElevenLabs

(Remote)
4 Months ago
Keywords Studios (Player Support) - French LQA Specialist

Keywords Studios (Player Support)

Dublin, County Dublin, Ireland (Hybrid)
4 Months ago
Veeam Software - Customer Success Representative (Bilingual Spanish OR Portuguese Required)

Veeam Software

Alpharetta, Georgia, United States (On-Site)
4 Months ago
Interactive Brokers - Bilingual Trade Issues (Spanish/English Fluent)

Interactive Brokers

Fort Lauderdale, Florida, United States (On-Site)
4 Months ago
Interactive Brokers - Bilingual Client Technical Support: French/English

Interactive Brokers

Montreal, Quebec, Canada (On-Site)
4 Months ago
Interactive Brokers - Bilingual Client Technical Support: French/English

Interactive Brokers

Vancouver, British Columbia, Canada (On-Site)
4 Months ago
Interactive Brokers - Bilingual Client Technical Support: French/English

Interactive Brokers

Chicago, Illinois, United States (On-Site)
4 Months ago
Interactive Brokers - Bilingual Client Technical Support: French/English

Interactive Brokers

Greenwich, Connecticut, United States (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

We’re a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer's experience as perfect as possible. We’re dedicated to helping your players, because they’re part of our community too. We’ve been working hard for players, clients, and the games industry for over 30 years, providing industry-leading services to every part of the globe.


We believe great work gets done by teams who love what they do. This is why we approach every solution with an all-minds-on-deck strategy that leverages our global workforce's strength, creativity, and passion. 

8,500+ passionate gamers

650+ top developers and publishers as clients

5.3 million hours QA testing

7 year average client partner tenure

2,500+ LQA titles


PTW is a boutique games services company with over 40 offices in 16 countries worldwide. Our range of services include quality assurance, localization, player support, community management, art production, game development, and audio production services.


We believe that innovation comes in all sizes, which is why we take on projects of any size and love crafting a custom solution, no matter the scale. 


PTW, comprised of global subsidiaries, is a UK-based holding company formed in 2016 under the umbrella of Poletowin Holdings, Inc. which is listed on the 1st Section of Tokyo Stock Exchange as 3657. 


The PTW family of brands includes SIDE, 1518 Studios and Entalize

Telangana, India (On-Site)

Mandaluyong, Metro Manila, Philippines (On-Site)

São Paulo, State Of São Paulo, Brazil (On-Site)

South Carolina, United States (On-Site)

Braga, Braga, Portugal (Remote)

Braga, Braga, Portugal (Hybrid)

South Carolina, United States (On-Site)

United Kingdom (Remote)

View All Jobs

Get notified when new jobs are added by PTW

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug