Luxury Retail Specialist

4 Weeks ago • All levels

Job Summary

Job Description

The Luxury Retail Specialist role at FASHIONPHILE involves delivering an exceptional client experience and achieving sales targets through a client-centric approach. Responsibilities include providing excellent customer service, managing inquiries, scheduling appointments, and facilitating drop-offs. The role also involves clienteling activities to meet sales goals. The specialist is expected to adhere to inventory guidelines and execute daily opening and closing procedures with precision. The position offers a base rate plus uncapped commission.
Must have:
  • Extensive experience in customer service and sales.
  • Excellent client service and communication skills.
  • Ability to nurture long-lasting customer relationships.
  • Tech savvy with ability to work with tech devices.
  • Strong attention to detail and self-motivation.
  • Comfortable with flexible work schedule.
Good to have:
  • Knowledge of high-end luxury handbags and accessories.
  • Knowledge of Salesforce
Perks:
  • Medical, Dental and Vision Coverage
  • FSA options for Medical, Dependent Care & Commuter Benefits
  • Paid Time off, Paid Sick Time, and Paid Holidays
  • 401(k) with generous match program
  • Free Life Insurance and AD&D
  • Long Term Disability Insurance
  • Employee Discount

Job Details

This role is eligible for base rate + UNCAPPED commission. Enjoy the potential for unlimited earnings!
 
FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.
About the Opportunity:
FASHIONPHILE is seeking a Full-Time Luxury Sales Specialist for our Austin, TX (Domain) location. As a member of our team, you will play a vital role in delivering an exceptional client experience. You'll embody our company's mission and vision while achieving sales targets through a client-centric approach. Flexibility to work traditional retail days/hours, including weekends, evenings, and holidays, is required. Responsibilities include:
  • Delivering a best-in-class luxury experience, encompassing a warm welcome, facility tour, iPad setup, and ongoing support throughout the shopping and selling journey (Success is measured by established conversion and client satisfaction metrics).
  • Engaging in clienteling activities to meet sales goals, including outreach to previous week's appointments, BOPS, SF Scheduler follow-ups, and targeted online clients. You'll cultivate and maintain a personal client base through consistent relationship-building efforts.
  • Adhering to inventory guidelines, maintaining visual standards, and executing daily opening and closing procedures with precision.
  • Providing exceptional service by managing phone inquiries, greeting clients, scheduling appointments, and facilitating drop-offs.
  • Completing other assigned duties as needed.
What We’re Looking For:
  • Extensive experience in customer service and sales within the retail sector
  • Excellent client service and communication skills
  • Demonstrated ability to establish and nurture long-lasting customer relationships
  • Tech savvy with the ability to work with multiple tech devices, google drive and apple products
  • Strong attention to detail and self-motivation
  • Comfortable with flexible work schedule to meet the needs of the business
  • Nice to Have: Knowledge of high-end luxury handbags and accessories
  • Nice to Have: Knowledge of Salesforce
What We Offer:
  • Medical, Dental and Vision Coverage 
  • FSA options for Medical, Dependent Care & Commuter Benefits 
  • Paid Time off, Paid Sick Time, and Paid Holidays 
  • 401(k) with generous match program 
  • Free Life Insurance and AD&D
  • Long Term Disability Insurance
  • Employee Discount
 
Pay Rate: This position begins at $15.00/HR for all New Hires into FASHIONPHILE's retail Austin, TX location + uncapped commission.

Similar Jobs

e2 open - Billing Analyst (Contract)

e2 open

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
2 Weeks ago
On Location - Sales Executive, Corporate and Premium Sales – Olympic & Paralympic Games

On Location

Paris, Île-de-France, France (On-Site)
2 Months ago
Trackman - Sales Representative - Houston & East Texas

Trackman

Houston, Texas, United States (Hybrid)
3 Months ago
Veeam Software - Customer Success Representative, Named (Portuguese Required)

Veeam Software

Alpharetta, Georgia, United States (On-Site)
2 Weeks ago
GoFundMe - Manager, Commercial Sales

GoFundMe

(Remote)
1 Day ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Veeam Software - Online Events Specialist

Veeam Software

Bucharest, Bucharest, Romania (On-Site)
2 Weeks ago
Survay Monkey - Customer Success Manager I

Survay Monkey

Ottawa, Ontario, Canada (Hybrid)
2 Weeks ago
Coherent Corp - A&D Inside Sales Coordinator

Coherent Corp

Traverse City, Michigan, United States (Hybrid)
1 Week ago
Granicus - Enterprise Account Executive

Granicus

(Remote)
1 Week ago
Survay Monkey - Senior Technical Support Engineer

Survay Monkey

Heredia, Heredia Province, Costa Rica (Hybrid)
2 Weeks ago
Workato - Solutions Architect (Pre-Sales)

Workato

Sydney, New South Wales, Australia (On-Site)
2 Weeks ago
Salesforce - Senior Solution Engineer - Data Cloud

Salesforce

Tokyo, Japan (On-Site)
5 Months ago
Salesforce - Business Development Representative - West

Salesforce

California, United States (On-Site)
2 Months ago
QuinStreet - Partnerships & Field Marketing Manager

QuinStreet

Austin, Texas, United States (On-Site)
1 Day ago
SailPoint - Software Sales Executive

SailPoint

California, United States (On-Site)
3 Days ago

Get notifed when new similar jobs are uploaded

Jobs in Austin, Texas, United States

ByteDance - Software Engineer Graduate (RDMA Network- High Speed Network)

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
Sphere Entertainment Co - Director Box Office Operations

Sphere Entertainment Co

Las Vegas, Nevada, United States (On-Site)
2 Months ago
WebFX - Jr. Inside Sales Strategist

WebFX

Harrisburg, Pennsylvania, United States (On-Site)
6 Months ago
Axon - Product Marketing Manager, VR & Training

Axon

Scottsdale, Arizona, United States (On-Site)
5 Days ago
NetBrain - Full-Stack Software Engineer

NetBrain

Burlington, Massachusetts, United States (On-Site)
2 Weeks ago
WRI - Director of Global Impact

WRI

United States (Hybrid)
1 Month ago
Rivian - Field Service Technician III

Rivian

Council Bluffs, Iowa, United States (Hybrid)
1 Day ago
Google - Technical Program Manager, Google Networking Technology

Google

Sunnyvale, California, United States (On-Site)
2 Weeks ago
2K - Senior Manager, Analytics

2K

Los Angeles, California, United States (On-Site)
2 Weeks ago
BANDAI NAMCO - Royalty Accountant (Temp-to-Direct)

BANDAI NAMCO

Santa Clara, California, United States (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Irvine, California, United States (On-Site)

Philadelphia, Pennsylvania, United States (On-Site)

Philadelphia, Pennsylvania, United States (On-Site)

New York, United States (On-Site)

Austin, Texas, United States (On-Site)

New York, New York, United States (On-Site)

Newport Beach, California, United States (On-Site)

Carlsbad, California, United States (On-Site)

Scottsdale, Arizona, United States (On-Site)

Irvine, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Fashionphile

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug