Manager, Commercial Sales Engineering

2 Months ago • 1 Years + • Software Development & Engineering • $210,000 PA - $260,000 PA

Job Summary

Job Description

The Manager, Commercial Sales Engineering will lead a team to support Account Executives and Account Managers with technical expertise during the sales process. Responsibilities include hiring, developing talent, and ensuring the team's alignment with company goals. The role involves sales cycle management, communication across various levels, and developing technical selling strategies. The manager will also identify opportunities for process improvements and maintain knowledge of the organization's and competitors' products. The role requires strong leadership, analytical skills, and customer-facing experience. The Presales organization is always evolving, focused on being customer obsessed, outcome driven, striving for excellence, product experts, cross functional partners, strategic solution sellers, and celebrating successes.
Must have:
  • 1+ years of relevant leadership experience
  • Strong understanding of sales and pre-sales methodologies
  • Strong technical aptitude and align to business value
  • Motivate and inspire others
Good to have:
  • Bachelor's degree or similar education
  • 3+ years leadership experience within pre-sales
  • Experience as a Solutions Consultant or Sales Engineer
  • In-depth knowledge of Boomi platform

Job Details

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com  or visit our Boomi Careers page to learn more.

How you'll make an impact:

Our Commercial field sales professionals of Account Executives and Account Managers rely on proactive technical support during the sales process and our Presales team of Solution Consultants is there to assist. Our Boomi SCs follow a prescriptive technical sales cycle and engagement model, focusing on effectiveness and efficiency. Our SC team is viewed as and treated more than just a technical resource. Rather, our SCs are considered valuable partners throughout the sales journey and help to build trust with our stakeholders and prospects. They help provide presales technical support to our field sales teams throughout the sales process. This includes tasks such as account and prospect research, collaborative discovery and needs analysis, formulating a technical strategy and win-team, executing on that strategy through dynamic presentations, demos, product evaluations, etc. and ultimately getting the technical win. As a Presales leader supporting the Commercial business, you will work closely with your SC team, internal stakeholders and partners to ensure successful alignment to and achievement of company goals.

Our Presales organization is always evolving, while staying focused on the three pillars of People, Process and Performance. Our teams work within a defined culture, where we are always:

  • Customer Obsessed
  • Outcome Driven
  • Striving for Excellence
  • Product Experts
  • Cross Functional Partners
  • Strategic Solution Sellers
  • Celebrating Successes

What you'll do:

  • Directs the efforts of others in the achievement of the strategic and operational objectives of the team and business
  • A strong focus on net new logo acquisition, both in regards to reducing the total time and total cost to acquire that customer
  • Hire and develop SC talent. As a leader at a rapidly growing company, manages the hiring, staffing and maintaining of a diverse and effective workforce. Grows and develops team members through career development/planning, performance and pay discussions of team members
  • Knowledgeable of the business and industry; day-to-day work reflects understanding of Commercial and Inside Sales models and strategies that underpin Boomi’s product and services offerings
  • Crisp and practical Sales Cycle Management skills are a requirement. This starts with the ability to work with Regional Sales Directors to discuss opportunities and remediate concerns, extending through the skills and ability to provide meaningful and actionable guidance to direct reports, and including the ability to innovate, influence, and shape sales practices by applying previous customer examples and use cases to unique customer scenarios
  • Deeply skilled at Communication Management: gathers feedback from a wide variety of sources, incorporating ideas from multiple sources into clear and influential written and verbal communications, ultimately influencing change across the company. Comfortable with full range of audiences from direct reports to customers to ELT 
  • Develops and executes technical selling strategies and identifies opportunities for process improvements. Provides technical and market expertise to sales organization in selecting, implementing and developing competitive product applications and solutions
  • Maintains up-to-date and comprehensive knowledge of the organization's and competitors' products and services
  • Use a variety of software tools and technologies to assist in the management of the team and support of the sales cycle. These include applications such as Gong to help asses, coach and uplevel team members as well as Consensus to build and manage a library of demos, walkthroughs and other customer-facing assets.

The experience you bring:

  • 1+ years of relevant leadership experience
  • Strong understanding of sales and presales methodologies
  • Strong technical aptitude and the ability to align to business value
  • A passion for leadership, mentoring, and the professional development of others
  • The ability to motivate and inspire others
  • Excellent analytical and procedural thinking skills
  • Experience with customers, or being in front of clients/prospects/customers; any role where you’re customer-facing and demonstrating exceptional soft skills
  • Proven ability to design and optimize business processes and ability to execute sales plans
  • Ability to pivot and change priorities and practices based on ongoing feedback and the direction of the organization
  • Ability to work independently but at the same time collaboratively within your team and cross functionally

Bonus points if you have:

  • Bachelor’s degree or similar education
  • 3+ years leadership experience preferred within pre-sales, services, training or other client-facing work in the software/technology space. (iPaaS, SaaS or PaaS preferred)
  • Experience working in the field as a Solutions Consultant, Sales Engineer or other related role
  • In depth knowledge of the Boomi platform and the overall competitive landscape 

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $210,000 - $260,000 CAD annually (inclusive of commission). Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

#LI-MF1

 

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.  

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries. 

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About The Company

At Boomi, we believe in accountability and transparency, and proudly enable innovation. When you work at Boomi, you can be your true, authentic self in our unique, independent culture. Be boldWe take ownership of our work and results, continuously improve, exceed expectations, stay curious, and create for the future while learning from the past. Be youWe build authentic relationships, lead with integrity, and bring our whole selves to our work and interactions with customers, partners, and communities.

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