Manager Cyber Operations

1 Year ago • 10 Years + • Operations

Job Summary

Job Description

Lead and manage the Security Operations Center (SOC), primarily responsible for security event monitoring, management, and response. Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring. Drive compliance to SLAs, process adherence, and continuous improvement of the Security Operations Framework. Review policies, identify challenges in managing SLAs, and regularly update standard operating procedures to ensure SOC effectiveness. Manage teams and vendors, optimize resource utilization, and implement corrective actions. Perform threat management, threat modeling, identify threat vectors, and develop security monitoring use cases. Create reports and dashboards for SOC operations and present them to senior management. Collaborate with cross-functional teams to assess SOC capabilities, evaluate stakeholder needs, and enhance technical systems. Oversee training and exercises to maintain SOC team proficiency and conduct after-action reviews. Work with Security Leadership to implement process changes and improvements, ensuring robust security practices and developing communication channels to inform stakeholders about the evolving threat landscape.
Must have:
  • Minimum 10 years of security incident response experience.
  • Excellent analytical thinking and problem-solving skills.
  • Excellent written, communication, and verbal skills.
  • Strong leadership experience in a complex IT environment.
  • Ability to lead, influence, and collaborate with remote teams.
  • Advanced knowledge of enterprise environments (Windows, Macintosh, Linux/UNIX).
  • Operational knowledge of firewalls, routers, switches, and common OS.
  • Experience with common attack and vulnerability detection tools.
Good to have:
  • Proven delivery, remediation, and incident response background.
  • Strong background in security incident response.
  • Strong background in vulnerability management.
  • Strong background in system operations.
  • Strong background in application operations.
Perks:
  • Commitment to Diversity, Equality, and Inclusion.
  • Employee Resource Groups.
  • Work/life balance.
  • Professional training resources.
  • Creative problem-solving opportunities.
  • Volunteer opportunities.
  • Technology for remote work.

Job Details

How you’ll make an impact

  • Lead and manage Security Operations Center
  • Primarily responsible for security event monitoring, management and response
  • Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring
  • Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives
  • Revise and develop processes to strengthen the current Security Operations Framework
  • Review policies and highlight the challenges in managing SLAs
  • Regularly review standard operating procedures and protocols to ensure SOC continues to effectively meet operational requirements
  • Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center
  • Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring
  • Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt.
  • Routinely engage with cross functional teams to evaluate SOCs ability to meet stakeholder needs
  • Evaluate existing technical capabilities and systems and identify opportunities for improvement
  • Oversee training and exercises to ensure SOC team proficiency, conduct after action reviews to identify lessons learned and best practices
  • Work closely Security Leadership to identify implement process changes, improvements and efficiencies and ensure solid security practices
  • Develop communication channels with technology owners and the business to evangelize the evolving threat landscape

What we’re looking for

  • Minimum 10+ years of security incident response experience.
  • Excellent analytical thinking and problem-solving skills
  • Must have excellent written, communication and verbal skills to assist with communications with other teams and writing executive summaries based on work output.
  • Self-managed and team-oriented.
  • Deadline and detail-oriented.
  • Highly motivated
  • He or She must have strong leadership experience in a high-paced complex IT environment. Ability to lead, influence and collaborate with remote team members, proven delivery, remediation, and incident response background.
  • Should have advanced knowledge of enterprise environments consisting of Windows and Macintosh operating systems, embedded systems, networking devices, and Linux/UNIX
  • Requires operational knowledge of firewalls, routers, switches, messaging systems, various commonly used operating systems (Windows, Linux, etc.), common attack tools, and vulnerability detection/management tools. Strong background in security incident response, vulnerability management, system operations, and application operations a plus.

What you can expect from Optiv

  • A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
  • Work/life balance
  • Professional training resources
  • Creative problem-solving and the ability to tackle unique, complex projects
  • Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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About The Company

We work alongside clients to manage cyber risk and equip them with perspectives and programs to accelerate business progress. Our real-world experience, deep vertical expertise and diverse teams enable us to face any challenge with confidence. We put you at the center of our unmatched ecosystem of people, products, partners and programs to design and implement agile solutions. Our adaptive approach continually assesses risk in the context of cyber and broader objectives to secure today's business and fortify it for the future.

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