Manager, NAND/SSD Business Enablement

Please Note:

To provide the best candidate experience with our high application volumes, we limit applications to a total of 10 over 6 months. 

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We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You'll Do

Samsung Device Solutions America is seeking a Manager, NAND/SSD Business Enablement. Come join the customer engineering team that manages the technical account for customers in Austin TX region related to Enterprise SSD/NAND business to maintain the close customer engineering relationship and SSD product technology leadership to maximize sales contribution.

Create global demand by identifying business opportunities, providing optimal SSD technologies and solutions for future designs for the specific assigned accounts, and managing all technical related issues.

Responsibilities:

• Identify all SSD design-in opportunities & provide the best solutions for the customer(s) including technology, specific application type, cost competitiveness, market demand/sector, lifecycle, global qualification activities, and technical data in order to secure maximum number of design-wins
• Manage the customer(s) to assure that a technology leadership is maintained and sales are enabled and maximized. Act as an escalation path on occasions where there are (internal or external) obstacles impeding key design wins
• Provide strategic input to Korea HQ regarding the SSD/NAND industry or application technology trend in order to create new product offerings or to improve the R&R and the strategic partnership with the customer(s)
• Visit and interact directly with the customer(s) to maintain customer product roadmap updates. Track and report project details, design-in and qualifications plan as well as the competitive analysis in roadmap, process technology and qualification status.

Location: Hybrid at least 3 days in office in Austin, Texas and remainder of time to work remotely

Job ID: 42306

What You Bring

• Bachelors in Electrical, Computer Science or related Physical Science with 10+ years of experience or Masters in Electrical, Computer Science or related Physical Science with 8+ years of Industry Experience or PhD in Electrical, Computer Science or related Physical Science with 5+ years of Industry Experience Preferred.
• Professional work experience in semiconductor technology, or memory field with customer facing responsibilities
• Prefer exceptional people skills and the ability to work directly with customers.
• Prior Flash NAND or Storage (SSD/HDD) engineering experience as well as direct communication interface experience with the customer(s) is desired.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change

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When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.

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