Manager, Payroll & Benefits
Job Summary
Job Description
The Manager, Payroll & Benefits manages and administers payroll, benefits, compensation, and employee communications at Capcom USA, Inc. and Capcom Pictures, Inc. Responsibilities include full-cycle payroll processing using Paylocity, benefits administration (including COBRA and vendor coordination), compensation evaluation, workforce planning and budgeting, and JSOX compliance. The role also involves preparing reports, maintaining databases, and providing excellent customer service to employees. This position requires strong accounting principles, proficiency in Excel and payroll systems, and excellent communication and interpersonal skills.
Must have:
- Full-cycle payroll management
- Benefits administration expertise
- Compensation evaluation & planning
- Strong accounting knowledge
- Proficiency in Paylocity & Excel
- Excellent communication skills
Good to have:
- CPP certification
- PHR or SPHR certification
- Experience with SAP or Hyperion
Job Details
Description
Job Title: Manager, Payroll & Benefits
Reports to: Sr. HR Director
FLSA Status: Exempt
Position Summary: This role within the HR Department of Capcom USA, Inc. (CUSA) is responsible for managing, implementing and administering programs and systems associated with payroll, employment, benefits, compensation, communications, and employee morale. Assists with the development of these programs/systems and associated policies and procedures for these areas. Responsible for managing and administering all aspects of timely payroll processing and reporting. Provides quality customer service to HR/Payroll customers. Responsible for standard and ad-hoc reporting associated with these functions. Responsible for the Payroll/HR database setup & maintenance.
II. Supervision Exercised:
N/A at the present.
III. Essential Functions & Responsibilities
Payroll Management - 40%
Manage semi-monthly full-cycle payroll run for both Capcom USA, Inc. (CUSA) and Capcom Pictures, Inc. (CPI) groups as required. Provide administrative functions for the Paylocity Databases and related reporting. Ensures the integrity of payroll/HR records, files and reporting. requests. Responsible for the maintenance of the Fidelity database to correspond with plan covenants and current employee information and elections and ensures accurate/timely payroll deductions. Implement and maintain systems for tracking employee time-off. Preparation of payroll/benefit accounting monthly/quarterly/annual reports, journal entries, reconciliation, audit work papers, and labor allocation required for the company’s financial records. Remain current on regulations related to payroll ensuring company compliance with applicable laws and regulations. Ensure appropriate application of exempt/non-exempt employee status. Ensure overtime/rest and meal break rules and regulations are communicated to supervisor/managers. Responsible for ensuring accuracy of recording payroll activity in payroll system such as time off, deductions, LOA, etc. Ensure accurate and timely payroll processing. Ensures processes are JSOX compliant.
Benefits Administration - 25%
Responsible for the internal administration and administration coordination with external administrators for company benefits programs. Administers Capcom benefit vendor and broker web sites. Participates in the review and evaluation of service providers, current market trends and practices to ensure services and benefits offered are meeting requirements and are competitive. Implements new benefit plans as required. Responsible for benefits eligibility tracking and communication. This includes prior service issues, new hire, status changes, LOA, employment termination, or ineligibility due to reduction in work hours. Responsible for the administration of COBRA and conversion benefits. Assists participants with questions and claims processing. Complies and submits non-discrimination testing data as required. Maintains plan documents files. Maintains source document records and correspondence files for benefit plans. Reconciles Vendor invoices prior to payment.
Compensation 10%
Evaluates salary adjustment requests and other compensation status change requests prior to approval.
Participates in the implementation of the annual focal review program. Ensures that approved position and salary adjustments are properly documented and timely entered in the HRIS and payroll database.
Reviews performance appraisal and business case content for consistency and completeness. Utilizes compensation surveys and job descriptions to evaluate and make recommendations on base compensation levels for positions. Responsible for compiling and submitting data related to participation in compensation surveys.
Provides customer service for employee questions, concerns, requests. Coordinates Worker’s comp claims. Other activities as the need arises.
Workforce Planning/Budgeting/Forecasting/Financial Analysis - 25%
Updates hiring forecasts with current recruiting plans. Communicates with department heads to ensure forecast plans are current and approved. Tracks and updates actual compensation and benefits costs in the forecasting software. Prepares monthly forecast reports for CUSA/CPI Communicates variances as needed. Prepares annual budget HC and salary reports. Works with department heads to capture payroll & headcount projections. Ad-hoc reports as needed.
HR Operations – As Assigned
Assists in the company events committee ensuring that events are effective. Develops and administers various programs to recognize service anniversaries, welcome new hires & assist employees affected by downsizing or lay off etc. Prepares communication materials related to responsibilities.
IV. Knowledge, Skills and Abilities
- Proficient in payroll cycle – Paylocity preferred.
- Good understanding of accounting principles
- Proficient in Excel, Word
- Familiar with accounting systems preferably SAP, Hyperion Pillar/Essbase
- Excellent communication (written, oral, listening and interpersonal skills)
- Excellent customer service skills.
V. Minimum Requirements
Requires a Bachelor’s degree in related field or equivalent with 3-6 years of related experience. Requires excellent customer service attitude and communication skills. Must be self-motivated, proactive and able to manage flexible priorities. Excellent interpersonal skills, professional approach in dealing with all levels of employees. Able to handle and maintain confidentiality on an ongoing basis.
Certifications
CPP desirable.
PHR or SPHR certification a plus
Physical Demands (Performance of the essential duties of this position includes the following physical demands and/or working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
This position occasionally requires exerting up to 25 pounds to move objects in the
storage room and/or event preparations.
This position requires repetitive keyboard work about 50 % of the time.
Working Environments (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)
Work is generally performed in an office environment and the noise level is usually moderate. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
VI. Additional Information
This job description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and changed from time to time based upon matters such as, but not limited to, variations in shift schedules, work demands, seasons, service levels and management’s decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification.
Salary Range:
$95,000 - $120,000 *Compensation is based on current market trends for the San Francisco Bay Area and will be determined based on relevant factors including, but not limited to, industry knowledge, experience, qualification, and skill set.
Capcom Privacy Policy:
Employee, Intern and Applicant Privacy Notice
This notice describes how Capcom USA, Inc. (the "Company" or "we") collects, uses, transfers, and discloses the personal information of employees, interns and job applicants ("Applicants"). Under the California Consumer Privacy Act of 2018, Cal. Civ. Code § 1798.100 et seq. and its implementing regulations (the “CCPA”), as modified by the California Privacy Rights Act (the “CPRA”), you have the right to know and understand the categories of personal information we collect about you, and the purposes for which we use such personal information.
Scope of this Policy
This Notice applies to your personal information provided by you or third parties when you apply for a position with the Company. It is not applicable to the use of the Company's products and services (the "Capcom USA Properties"). When you use any Capcom USA Properties, including any Company website, your personal information is subject to the Capcom USA Privacy Policy, which may be found at https://www.capcomusa.com/privacy/. For data collection in games, your personal information is subject to the Capcom Games Privacy Policy, found at https://www.capcom.co.jp/privacy/game/en.html.
Information We Collect About You
In connection with your employment application or employment relationship with Capcom, we collect the following categories of personal information from you:
- Personal identifiers, such as your name, address, phone number, date of birth, signature, email address, IP address, device identifier, cookies, and government-issued ID number (such as your social security number, driver’s license, and passport);
- Education information, such as your level of education, degrees in-progress or obtained, and professional licenses and certificates;
- Professional or employment-related information, such as contents of your resume, CV, cover letter, application documents, and references, as well as information collected during a job interview;
- Medical, insurance and bank account information (e.g., as necessary to process employment-related compensation and benefits), as well as emergency contact and beneficiary information;
- Marital and other family status (e.g., as necessary to effect withholding in compliance with law) and immigration or citizenship status;
- Characteristics of protected classifications, such as race, national origin, religion, age, sex, gender identity, sexual orientation, medical condition, military or veteran status, all of the foregoing only as voluntarily disclosed and as permitted by law;
Sources of Personal Information
During the application and recruitment process and during employment we may collect personal information about you from a variety of sources, including the information you provide directly, and from employment and credit agencies, background check vendors, screening services, educational institutions, past or current employers, references, and publicly available sources such as social media (e.g., LinkedIn, Twitter, Facebook), and other sources you provide. Information may also be collected automatically, such as IP addresses and device identifiers.
How We Use Your Personal Information
We use your personal information to:
- process your job application, including creating an applicant profile, evaluating your qualifications, verifying your right to work, scheduling and conducting interviews, and communicating with you;
- conduct screening and background checks, in accordance with law;
- conduct payroll processing, expense reimbursement and other compensation purposes;
- administer employee benefits such as medical, dental, vision, and retirement benefits;
- provide general human resources services such as managing employee on-boarding, leave, termination, travel administration, and expense reimbursement;
- provide employment-related training, and assisting with professional licensing and development;
- conduct internal investigations, conduct surveys, resolve disputes, prevent or detect fraud or security incidents, conduct employee performance reviews, enforce our policies and code of conduct, and protect the rights and safety of employees and others:
- comply with laws, regulations and legal processes (such as responding to subpoenas or court orders), and to respond to legal claims, resolve disputes, enforce our legal rights contained in employment or other contracts, and comply with legal or regulatory recordkeeping requirements.
How We May Share Your Personal Information
We may share your personal information for the purposes described in this notice with the following:
- our affiliated companies, including Capcom Co., Ltd.;
- service providers, such as recruiters, pre-employment screening services, third-party benefits administrators, payroll processors, background check providers and others;
- regulatory agencies, law enforcement, courts and other governmental authorities, in accordance with law;
- our professional advisors, such as auditors, accountants, and law firms;
- other third parties in the event we sell or transfer all or a portion of our business or assets, such as in the event of a merger or acquisition.
How Long we Keep your Personal Information
We will retain your personal information only as long as necessary to enable us to fulfill the purpose for which we collected it. For applicants that do not become employees, we may keep your information for up to 18 months so that we may contact you if a new position matching your interests and experience becomes available. For employees and interns, we will keep your information for the duration of your employment, and, to facilitate such purposes as tax inquiries, legal compliance, or employment verification, for a reasonable period of time after it ends.
Your Rights
You may have the right to access, update, or delete your personal information by sending an email to us at privacy@capcom.com, or by calling 888-568-5413. If you are a resident of California, please see Rights for Residents of California for more information.
Rights for Residents of California
Right to Know: If you are a California resident, you may submit, free of charge, but no more than twice in a 12-month period, a verifiable request for the following information:
- The specific pieces of personal information we have about you;
- The categories of personal information we collected, sold, or disclosed for a business purpose about you within the last 12 months;
- The categories of sources from which the personal information was collected;
- The purposes for which the information was collected or sold; and
- The categories of third parties to whom the information was sold, disclosed for a business purpose, or otherwise shared.
To submit a request, email us at privacy@capcom.com or use our online web form located at https://capcomusa.com/ccpa/. Email requests must include “Your California Privacy Rights” in the subject field. Within 5 business days of receipt, we will let you know we received your request. Alternatively, you may call us at 888-568-5413. We will provide a substantive response as soon as possible thereafter, unless we need more time, in which case we will notify you. If we need additional information to verify your identity, we will contact you to request that information. If we are not able to verify your identity, we will deny your request, but if applicable, we will refer you to the applicable sections of this notice that address our data collection and use practices. If we deny your request, even if only in part, we will explain the reason in our response.
Right to correct inaccurate personal information: If you are a California resident, you may submit a verifiable request for us to correct any personal information or we have collected about you. To submit a request, please email us at privacy@capcom.com. Email requests must include “Your California Privacy Rights” in the subject field. Alternatively, you may call us at 888-568-5413.
Right to Delete: If you are a California resident, you may submit a verifiable request for us to delete any personal information we have collected about you. To submit a request, please email us at privacy@capcom.com or use our online web form located at https://capcomusa.com/ccpa/. Email requests must include “Your California Privacy Rights” in the subject field. Within 5 business days of receipt, we will confirm receipt of your request. We will provide a substantive response as soon as possible thereafter, unless we need more time, in which case we will notify you. If we need additional information to verify your identity, we will contact you to request that information. If we are not able to verify your identity, we will deny your request to delete. If we deny your request, even if only in part, we will explain the reason in our response.
Right to be Free from Discrimination: We may not discriminate against you because you have chosen to exercise your rights, including, for example, by denying you access to our online services or charging you different rates or prices for the same online services, unless that difference is reasonably related to the value provided by your data.
Exercising Your Rights: To submit a verifiable request or to otherwise contact us for more information about how to exercise your rights, please follow the instructions above.
If you would like to designate an authorized agent to make a request on your behalf, please be sure the agent is able to (i) demonstrate you have provided written permission for the agent to submit the request on your behalf, and (ii) provide proof of his or her own identity. If the agent does not satisfy these requirements, we will deny the request.
Capcom Privacy Policy: https://capcomusa.com/privacy/employee/
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About The Company
Capcom began in Japan in 1979 as a manufacturer and distributor of electronic game machines. In 1983 Capcom Co., Ltd was founded and soon built a reputation for introducing cutting-edge technology and software to the video game market. Now an industry leader in the video game industry for 25 years, Capcom's legacy of historic franchises in home and arcade gaming are testaments to an unparalleled commitment to excellence.
Building on its origins as a game machine manufacturer, Capcom is now involved in all areas of the video game industry and has offices in Tokyo, Osaka, California, England, Germany and Hong Kong.
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