Manager, Product Data Science

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid.

In this role, you will lead a high-performing team of data scientists, and bring the analytical rigor required to solve complex, ambiguous, and high-visibility business challenges to drive growth, engagement, and Merchant Integrations of PayPal Checkout. You and your team will work cross-functionally with senior leaders from product, engineering, design, and marketing teams to build world-class products by making strategic recommendations via investigative deep-dives and hypothesis-driven experiments.

Job Description:

About You

We are seeking an exceptional data science leader with a passion for data insights and relentless focus on execution:

·       You are curious and inquisitive: love digging into data and uncovering insights 

• You are hyper-analytical and intellectually honest, truly believing in data-driven decisions and communicating your ideas through storytelling
• You are a highly motivated, result-oriented self-starter, enjoy working in a fast-paced environment, and can deliver successful results with minimal guidance

·       You are a player-coach, and are not afraid of rolling up your sleeves and jumping into details 

·       You are passionate about mentoring, developing, and motivating a high-performing team to drive impact 

Your day to day:

• Challenge the status quo, and drive data backed decision making
• Partner closely with product leaders to understand new product offerings being built and recommend the right metrics to measure the performance of those features
• Identify key metrics, conduct rigorous explorative data analysis, create executive facing dashboards and build business cases that drive decision making and business prioritization
• Analyze consumer product performance and health, triage issues, and provide recommendation on the best course solution and optimization.
• Synthesizing large volumes of data with attention to granular details and present findings and recommendations to senior-level stakeholders
• Collaborate with engineering and data engineering to enable feature tracking, resolve complex data and tracking issues, and build necessary data pipelines
• Define and cultivate best practices in analytics instrumentation and experimentation
• Support multiple projects at the same time in a fast-paced, results-oriented environment
• Coach and mentor a small group of team members on day-to-day delivery

What do you need to bring:

• At least 7 years of experience analyzing large, multi-dimensional data sets and synthesizing insights into actionable solutions
• At least 2 years of experience in managing data science and analytics teams
• B.S. in a quantitative field, advanced degrees preferred
• Familiarity with SQL and at least one scripting language such as Python or R, comfortable working with large, complex, and potentially messy datasets
• Understanding of statistics (e.g. hypothesis testing, statistical inference, regression) and experience designing and evaluating complex experiments 
• Exceptional communication skills, both written and verbal, to influence cross-functional teams
• Strong interpersonal skills and experience leading cross-functional teams 
• Prior work experience in a product analytics space would be highly valued
• A passion for problem-solving and comfort with ambiguity

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$96900 to $234300

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.