Manager, Product Management - Commerce Performance & Insights

5 Hours ago • 8 Years +

About the job

SummaryBy Outscal

Must have:
  • 8+ years experience in analytics, data science, or product management
  • Proven track record of successfully working with key stakeholders
  • Advanced proficiency in SQL and/or Python, or R for data analysis and automation
  • Strong understanding of data warehousing concepts and experience with Snowflake/AWS/Azure
  • Experience with development of visualization tools such as Looker and Tableau
  • Track record of inspiring, motivating, and mentoring at least 1 direct-report or junior team member
  • Exceptional communication skills
Good to have:
  • Experience with direct-to-consumer, ecommerce, fintech and/or subscription services in domestic and international markets
  • Familiarity with ETL processes and data pipeline management
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Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

  • Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
     

The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and pioneering capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.


At Disney Entertainment, we are experiencing explosive growth, reaching 225M total subscriptions globally across our streaming product portfolio. As we continue growing across all our streaming services (Disney+, Hulu, ESPN+, and Star+) we are looking for a product management leader that thrives in a dynamic, fast-paced environment and can meet opportunities and challenges head-on.


Job Summary
We’re seeking a Manager, Product Management – Commerce Performance & Insights to create strategies  and solutions for improving the performance of our commerce systems. This large scale, distributed systems include a payments system that processes billions of dollars of transactions  annually, a fraud system that can provide threat assessment under 20MS, a Pay-Per-View  system that enables purchasing of hundreds of Live products per second and so many more. Also, you will track commerce KPIs, and provide insights into the commerce performance and measures to the executive leadership. Additionally, in this highly visible role, you’ll be providing direct leadership to a team of junior leaders, and work cross-functionally with product managers, engineers, data scientists, etc.

Our Commerce, Growth & Identity systems at Disney Entertainment have experienced tremendous growth - supporting over 80 countries and 20+ currencies. Yet, we’re still early on our mission to provide entertainment around the world and project significant growth ahead. We’re looking for a leader with an entrepreneurial spirit, who will take this growth ahead by embracing unconventional thinking and providing “out-of-box” ideas. Being part of a driven and enthusiastic team of growing products and product managers, you will get to make a direct material impact on the future of The Walt Disney Company.

Responsibilities

  • Design and build capabilities/tools for real-time and offline monitoring of core systems

  • Collaborate with product managers, engineers, and data scientists to deliver insights and recommendations to improve the performance of core systems and support product decision-making

  • Partner with engineering teams to identify, troubleshoot and resolve incidents, and restore system health

  • Implement and manage monitoring systems for new product launches, ensuring real-time visibility into key performance metrics and quickly identifying potential issues

  • Make decisions both independently and in concert with other teams while balancing collaboration and push-back as needed

  • Serve as a thought leader and trusted authority in the domain contribute to the overall data strategy of the organization, ensuring that our practices align with CGI’s business goals

  • Contribute to the overall data strategy of the organization, ensuring that our practices align with CGI’s business goals

  • Participate in interview loops, influence hiring decisions, and coach and mentor junior team members

  • Last but not least, fill in gaps across roles and functions as needed, performing as an adaptive problem solver, a creative builder and a morale-boosting leader


Basic Qualifications

  • A minimum of 8 years of relevant work experience in analytics, data science, or product management. Experience with direct-to-consumer, ecommerce, fintech and/or subscription services in domestic and international markets is preferred

  • You have a Bachelor's degree and/or equivalent work experience

  • You have a proven track record of successfully working with key stakeholders to provide insights that drive the business forward

  • Advanced proficiency in SQL and/or Python, or R for data analysis and automation and familiarity with ETL processes and data pipeline management

  • Strong understanding of data warehousing concepts and experience with Snowflake/AWS/Azure or similar platforms

  • You have experience with development of visualization tools such as Looker and Tableau

  • You have a track record of inspiring, motivating, and mentoring or training at least 1 direct-report or junior team member and cross-functional partners (product managers, engineers, data scientists etc.) working alongside you,

  • You communicate exceptionally well - from small group discussions to large group presentations, and through strong product memos that help drive alignment across multiple teams


The hiring range for this position in Glendale, CA and Santa Monica, CA and Bristol, CT is $164,500 to $220,600 per year, in Seattle, WA and New York, NY is $172,300 to $231,100 per year, in San Francisco, CA is $180,200 to $241,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
View Full Job Description
$164.5K - $241.6K/yr (Outscal est.)
$203.1K/yr avg.
New York, New York, United States

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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