Manager Sales - SMB

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

This individual will be responsible for managing the day-to-day focuses of all assigned individuals, as well as continuing to help team members creating new profit streams within customers. They will also be required to provide weekly reports to track progress against the below responsibilities & measurables.

What you’ll do as the Manager Sales – SMB:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

Functional Responsibilities:
 

• Have a thorough knowledge of how the SMB sales market operates in the US
• Annual Targets fulfilment
• Year over Year growth for assigned accounts within team
• Managing day-to-day issues related to team members
• Hunting New Business (prospecting)
• Expanding Business with Collaboration with UK, India & Global Teams
• Monthly forecasting
• Supporting and facilitating a learning culture through available WiGs trainings ensuring participation and attendance.
• Thorough engagement with team members to ensure your part as a knowledge hub for ALL team members.
• Have the capability to resolve and drive customer opportunities, requests and issues within the organization.
• Celebrate wins and maintain a culture of accountability for underperforming team members.
• Have the capability to utilize the organization’s provided tools to increase customer base by new customer acquisition.

Administrative Responsibilities:

• Holiday / Annual Leave Cover 
• Procurement & Service Sales Issues to be resolved by Division leader. 
• Responsible for ensuring that AEs are given correct support & training (supported by leadership) 
• Customer Interaction and structured email response templates 
• Initial OEM / Customer Discussion & Negotiation 
• Back-end Process 
• System Behaviour 
• CE hygiene 
• Zones High-Level Presentation  
• Team Pipeline Reporting  
• Ensuring all Opportunities are logged in the system and updated for tracking purposes. 
• Holding weekly meetings with Division Leader to highlight any team issues.  

What you will bring to the team:

• Revenue & GP Growth across PK Team (per individual) 
• Pipeline Growth (per individual) 
• Reporting Capability 
• QBS Based Selling Skillset
• Importance of Relevance in engagement for New Businesses.
• Expansion of customer base through acquisitions with recurring payment business.
• Lead the team to achieve 100%+ assigned annual goals.

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.