Manager, Software Engineering

1 Month ago • All levels • DevOps • Operations

Job Summary

Job Description

The Manager, Software Engineering at Warner Bros. Discovery's Direct-to-Consumer (DTC) division will lead and mentor teams responsible for building and maintaining applications across various platforms (web, mobile, etc.). Responsibilities include fostering a strong Site Reliability Engineering (SRE) culture, driving system reliability and scalability, implementing robust monitoring and alerting, automating workflows, managing incidents, and collaborating with cross-functional teams. The role requires strong technical expertise in cloud-based systems, databases, and automation tools, as well as excellent communication and problem-solving skills. The successful candidate will be a results-oriented leader who can drive innovation and deliver exceptional customer experiences.
Must have:
  • Lead and mentor engineering teams
  • Drive system reliability and scalability
  • Implement robust monitoring and alerting
  • Automate workflows and develop tools
  • Manage incidents and collaborate with stakeholders
  • Strong cloud and database expertise
Good to have:
  • Experience with Prometheus, CloudWatch, Elastic, PagerDuty
  • Experience with Databricks and Grafana
  • Familiarity with OAuth 2.0

Job Details

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

About Warner Bros. Discovery:

Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media’s premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com.

Meet Our Team: The Direct-to-Consumer (DTC) global tech organization has many software engineering teams build applications for the web, mobile, tablets, connected TVs, consoles, and other streaming devices. Our platform covers everything from search, catalogue, video transcoding, personalization, to global subscriptions, and really much more. Every customer starts their wonderful journey into the world of WBD through DTC’s Identity and Growth teams. We ensure customers can seamlessly authenticate and authorize across all WBD brands. We are a fast-growing, global engineering group crucial to WBD’s future. Senior Site Reliability Engineer: -

Roles and Responsibilities: - • Drive the reliability and scalability of cloud-based systems while identifying and implementing improvements for operational efficiency and proactive monitoring. • Automation and Tool Development: Continuously seek opportunities to automate workflows, develop self-sustainable tools, and improve operational efficiency. • Incident Management: Facilitate partner inquiries and production incidents, ensuring compliance with internal SLAs. Responsibilities include responding to, investigating, and mitigating customer impact. • Partner with the Global Partner Integrations (GPI), consumer engineering teams, and PMO to support product launches and other initiatives. • You troubleshoot a production issue by reviewing source code, logs, operational metrics, stack trace, etc. to pinpoint a specific problem and then resolve it. You identify root causes and identify learnings to improve both operational processes • Is a result-driven creative thinker who drives innovation and produces delightful experiences for our customers. • Demonstrate data-driven open-minded decision making, have an insatiable curiosity, love to invent and innovate to solve difficult challenges • Takes ownership of their work and consistently delivers results in a fast-paced environment. • Actively support hyper-care and watch party events, providing real-time operational metrics and insights. • Perform health checks on critical applications and services, ensuring uptime and availability. • Write complex queries and scripts, analyze datasets, and pinpoint issues efficiently. • Effectively communicate with global partners and stakeholders.

Roles and Responsibilities: -
Foster teams with strong SRE drive engineering culture to close
gap between operations and software engineering teams.
Drive the observability and monitoring of cloud-based systems
while identifying and implementing improvements for operational
efficiency and proactive monitoring.
Technical strong with operational capabilities that are industry
standards such as alerts, monitoring, system/platform scalability.
Automation and Tool Development: Continuously seek
opportunities to automate workflows, develop self-sustainable tools,
and improve operational efficiency.
Incident Management: Facilitate partner inquiries and
production incidents, ensuring compliance with internal SLAs.
Responsibilities include responding to, investigating, and mitigating
customer impact.
Partner with the s/w engineering teams, technical account
managers, and PMO to support product launches and other
initiatives.
Your team troubleshoots any production issue by reviewing source
code, logs, operational metrics, stack trace, etc. to pinpoint a specific
problem and then resolve it. You identify root causes and identify
learnings to improve both operational processes
Is a result-driven creative thinker who drives innovation and
produces delightful experiences for our customers.
Demonstrate data-driven open-minded decision making, have an
insatiable curiosity, love to invent and innovate to solve difficult
challenges
Takes ownership of their work and consistently delivers results in a
fast-paced environment.
Actively support hyper-care and watch party events, providing real-
time operational metrics and insights.
Perform health checks on critical applications and services,
ensuring uptime and availability.
Write complex queries and scripts, analyze datasets, and pinpoint
issues efficiently.
Effectively communicate with global partners and stakeholders. 
Exercise good judgment when balancing immediate and long-term
business needs.
 
What to Bring:
Monitoring & Alerting: Experience implementing alerting,
metrics, and logging using tools like Prometheus, CloudWatch,
Elastic, and PagerDuty.
Direct experience with at least one cloud provider (AWS, GCP,
Azure, or other).
Strong expertise in SQL hands-on experience
working with databases.
Experience building dashboards using tools like Databricks and
Grafana.
Familiarity with OAuth 2.0 authentication framework.
Experience with tools such as PagerDuty and ServiceNow is a
plus.
Ability to work flexible shifts to provide global operational
coverage and collaborate effectively with remote peers across
disparate geographies and time zones.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Similar Jobs

Escape Velocity Entertainment - Site Reliability Engineer

Escape Velocity Entertainment

(Remote)
2 Days ago
N-iX - Senior DevOps Engineer

N-iX

Argentina (Remote)
4 Days ago
Drivetrain - SDE (Automation & Quality Focus)

Drivetrain

Kolkata, West Bengal, India (Remote)
7 Months ago
Scorewarrior - Senior System Engineer

Scorewarrior

Limassol, Limassol, Cyprus (On-Site)
1 Week ago
Wargaming - DevOps Engineer (Deployment team)

Wargaming

Nicosia, Nicosia, Cyprus (On-Site)
1 Week ago
The Walt Disney Company - Senior Pipeline Engineer

The Walt Disney Company

Glendale, California, United States (On-Site)
3 Days ago
Rackspace Technology - Service Delivery Manager

Rackspace Technology

India (Remote)
4 Weeks ago
GoTo Group - Principal SRE Engineer (SE5)

GoTo Group

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Netradyne - Site Reliability Engineer (SRE)

Netradyne

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Larian Studios - Senior Automation Engineer

Larian Studios

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Days ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Gaming Innovation Group  - Infrastructure Engineer

Gaming Innovation Group

Sliema, Malta (Hybrid)
1 Week ago
The Walt Disney Company - Sr Systems Engineer

The Walt Disney Company

Celebration, Florida, United States (On-Site)
1 Month ago
The Walt Disney Company - Media Performance Engineer II, Distribution

The Walt Disney Company

San Francisco, California, United States (On-Site)
1 Month ago
DraftKings - .NET Engineer

DraftKings

Bulgaria (Remote)
4 Weeks ago
Playrix - Senior Release Engineer

Playrix

Georgia (Remote)
4 Months ago
Zazz - Cloud Engineer (Azure)

Zazz

(Remote)
1 Month ago
Rackspace Technology - Software Engineer IV

Rackspace Technology

United States (Remote)
3 Weeks ago
Wargaming - Software Engineer (Python/Go)

Wargaming

Belgrade, Serbia (Hybrid)
1 Week ago
Every matrix - Incident Manager

Every matrix

Lviv, Lviv Oblast, Ukraine (Hybrid)
1 Week ago
NVIDIA - Senior Software Engineer

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in undefined

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

DevOps Jobs

NVIDIA - Senior Site Reliability Engineer - AI Research Clusters

NVIDIA

Hyderabad, Telangana, India (Hybrid)
2 Months ago
Sonar Source - Solutions Engineer

Sonar Source

Austin, Texas, United States (On-Site)
5 Months ago
Fortis Games - Senior Cloud Security Engineer

Fortis Games

Romania (On-Site)
2 Months ago
Lost Boys Interactive - Senior DevOps Engineer

Lost Boys Interactive

(Remote)
2 Months ago
prizepicks - Database Reliability Engineer (Analytics)

prizepicks

United States (Remote)
2 Days ago
Anthology  Inc  - Platform Engineer II

Anthology Inc

Bogotá, Bogota, Colombia (Remote)
3 Months ago
Tencent - SRE Intern

Tencent

(On-Site)
1 Month ago
Onward Search - Senior Cloud Engineer

Onward Search

Santa Monica, California, United States (Hybrid)
3 Days ago
PwC - IN-Associate_ Azure DevOps Engineer_OneCloud_Advisory_Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Info Stretch - Lead Data Engineer

Info Stretch

Hyderabad, Telangana, India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Applicants – please be advised that all email correspondence by official Warner Bros. Games recruiters will come from the @lith.com, @warnerbros.com or @wbgames.com domains. Our agency recruiters who reach out through LinkedIn will also properly identify themselves as employees of the companies that work with us. All other parties claiming to be our recruiters are not affiliated with Warner Bros. Games, Monolith or any of our studios. Please take care not to share your personal information with these contacts, nor click on any links embedded in their messages. If you have any questions, you can reach out to us directly at recruiting@wbgames.com.

Warner Bros. Games brings some of the most iconic characters and stories in entertainment to life through videogame development. With multiple world class development studios located across North America and the UK, our teams are made up of top talent in the industry. We strive for an open and collaborative culture where our people can do what they do best – making great games.

Our 11 studios include: 

Warner Bros. Games (Burbank, CA)

linkedin.com/company/warnerbrosgames

Warner Bros. Games San Francisco (San Francisco, CA)

linkedin.com/company/warner-bros-games-san-francisco

Warner Bros. Games San Diego (Carlsbad, CA)

linkedin.com/company/wb-games-san-diego

Warner Bros. Games Boston (Needham, MA)

linkedin.com/company/wbgamesboston

Warner Bros. Games New York (Troy, NY)

linkedin.com/company/wb-games-ny

Warner Bros. Games Montreal (Montreal, CA)

linkedin.com/company/wb-games-montreal-inc-

NetherRealm Studios (Chicago, IL)

linkedin.com/company/netherrealm-studios

Monolith Productions (Kirkland, WA)

linkedin.com/company/monolith-productions

Avalanche (Salt Lake City, UT)

linkedin.com/company/avalanche-software

Rocksteady Studios (London, UK)

linkedin.com/company/rocksteady-studios-ltd

TT Games (Maidenhead, UK)

linkedin.com/company/tt-games-ltd 

Bengaluru, Karnataka, India (Hybrid)

Hyderabad, Telangana, India (Hybrid)

Auckland, Auckland, New Zealand (Hybrid)

Atlanta, Georgia, United States (On-Site)

Atlanta, Georgia, United States (On-Site)

New York, New York, United States (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Hyderabad, Telangana, India (Hybrid)

San Francisco, California, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Warner Bros. Games

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug