Manager, Software Engineering (Communications Platform)

1 Month ago • 3 Years + • Software Development & Engineering • $183,000 PA - $275,000 PA

Job Summary

Job Description

GoFundMe is seeking a motivated Engineering Manager to lead a diverse, globally distributed team in building and scaling mission-critical communication solutions, including emails, push notifications, and SMS. You will also enhance user engagement through user-to-user chats and group chats. This role involves attracting, hiring, and retaining a high-performing engineering team, driving the implementation of chat functionalities, partnering with cross-functional teams to deliver robust communication solutions, and fostering a collaborative team culture with a focus on learning and growth. The position offers an exciting opportunity to directly impact GoFundMe's mission and products.
Must have:
  • 3+ years as an Engineering Manager leading teams.
  • 2+ years managing engineering teams in communications/messaging platforms.
  • Strong systems architecture expertise.
  • Skilled in leading projects from conception to completion.
Good to have:
  • Experience with NextJS, Spring Boot, Kotlin, AWS, Kafka, Kubernetes.
Perks:
  • Make an Impact: Mission-driven organization.
  • Innovative Environment: Fast-paced, forward-thinking atmosphere.
  • Collaborative Team: Fun and collaborative.
  • Competitive Benefits: Competitive pay and comprehensive healthcare.
  • Holistic Support: Financial assistance, parental leave, flexible time-off, mental health resources.
  • Growth Opportunities: Learning, development, and recognition programs.
  • Commitment to DEI: Diversity, equity, and inclusion initiatives.
  • Community Engagement: Volunteering and Gives Back programs.

Job Details

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe Communications Platform engineering team is expanding to revolutionize how we engage users and deliver critical updates. We seek a highly motivated engineering manager to help us build and scale mission-critical communication solutions, including emails, push notifications, and SMS. Additionally, you’ll enhance user engagement through user-to-user chats and group chats.

This is an exciting opportunity to lead a diverse, globally distributed team in creating secure, efficient, and seamless communication platforms that support millions of users worldwide. You'll have the chance to directly impact GoFundMe’s mission, products, and the causes that matter most.

This is a hybrid position; candidates considered for this role will be located in San Francisco, Los Angeles, and San Diego.

The Job

  • You will attract, hire, and retain a high-performing engineering team based in the U.S. and Buenos Aires.
  • You'll drive the implementation of user-to-user chats and group chat functionalities as part of GoFundMe’s marketplace strategy.
  • You’ll partner with engineering, product, designers, and external partners to deliver robust communication solutions that align with GoFundMe’s core business objectives.
  • You’ll foster a collaborative and high-performance team culture, ensuring continuous learning and career growth for all team members.

You 

  • You have 3+ years of experience as an Engineering Manager, leading small to mid-sized teams.
  • 2+ years of experience managing engineering teams, ideally within a communications or messaging platform domain.
  • You have strong expertise in systems architecture to lead and guide teams in designing scalable, high-performance systems.
  • You are skilled at leading projects from conception to completion, ensuring timely delivery by balancing technical trade-offs and business needs, communicating progress and challenges to stakeholders, and ensuring teams stay aligned with project goals.  

Preferred 

  • Experience with NextJS, Spring Boot, Kotlin, AWS, Kafka, and Kubernetes.

Why you’ll love it here

  • Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
  • Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
  • Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
  • Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
  • Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
  • Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
  • Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
  • Community Engagement: Make a difference through our volunteering and Gives Back programs.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $183,000 - $275,000 + equity + benefits.  As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

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