Manager, Strategic Planning and Growth Operations

9 Months ago • 5 Years + • Operations • $72,035 PA - $172,715 PA

Job Summary

Job Description

This role involves shaping the Growth team's strategic direction, managing key projects, and implementing operating SOPs. You'll need strong problem-solving, collaboration, and communication skills, along with experience in strategic planning, project management, and change management.
Must have:
  • Strategic Planning
  • Project Management
  • Change Management
  • Data-driven Decisions
Good to have:
  • Industry Best Practices
  • Emerging Technologies
  • Strategic Planning Software
  • Process Improvement
Perks:
  • Medical, Dental
  • Vision & More

Job Details

Impact

As a Manager, Strategic Planning and Growth Operations you will be responsible for supporting the shaping of the Growth team’s strategic direction, stewarding the Growth team’s key bodies of work forward, and implementing operating SOPs (standardized operating procedures). You will primarily be responsible for ensuring progress is made in the Growth Team’s key planning moments and deliverables. Your ability to track progress and business performance, along with strong strategic thinking, will be critical in guiding the Growth team’s success for Shipt. This role will also be a key agent for influencing change management for how we plan, execute, and measure the Growth team’s strategies and success. This position reports directly to the Director of Strategy Planning and Growth Operations.

What You’ll Need to Be Successful

  • Strong problem-solving skills, with the ability to make data-driven decisions to assist with goal development, and implement strategic plans and initiatives aligned with the Growth team’s vision, mission, and goals

  • Collaboration abilities to work effectively with cross-functional teams; demonstrated ability to gain alignment with leadership to gather input and insights and ensure strategic alignment across departments

  • Excellent communication and presentation skills, with the ability to clearly articulate complex concepts to stakeholders at all levels

  • Strong project management skills to drive the implementation of strategic initiatives. Project work includes:

    • Managing large key deliverables/projects for the Growth team by overseeing projects from conception to completion, ensuring they align with business goals

    • Manage process improvement by analyzing existing processes and identify areas for improvement; implement best practices

  • Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment and meet tight deadlines

  • Familiarity with industry best practices, trends, emerging technologies and strategic planning software and tools

  • Bachelor's degree and 5+ years of proven experience in strategic planning, project management, and change management, or related roles, preferably in a similar industry

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader.  Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day.  Learn More.

Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

Please inform your recruiting contact upon initial connection if you need any accommodations.

Employees (and eligible family members) are covered by medical, dental, vision and more.  Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave.  Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

Pay Range:

Metro Areas of Boston, District of Columbia, Los Angeles, San Francisco, Seattle and New York City: 

$86,357-$172,715

All other locations:

$72,035-$143,964

Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

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About The Company

Hi, we’re Shipt! We’re a retail-tech company that connects people to reliable, high-quality delivery with a personal touch. Just as Shipt is an industry leader in outstanding service and care, our parent company Target is beloved across the country for their focus on bringing joy to families.Together, we've created a synergy that results in an elevated, personalized experience for all our customers, team members, and partners. Shipt reaches more than 60 million households across the U.S. To learn more about us, visit Shipt.com.

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