Marketing Manager

1 Month ago • 5 Years + • Marketing

Job Summary

Job Description

Onward Search seeks a Marketing Manager for a Utilities/Energy client in Charlotte, NC. This 12+ month contract role is hybrid (3 days onsite). The Manager will oversee the Enterprise Omnichannel Notification System (EONs), encompassing SMS/Text, Email, App Push, and Outbound Voice. Responsibilities include database management, message creation (HTML), compliance monitoring (TCPA), campaign execution, performance tracking and analysis, workflow improvement, cross-team collaboration, and staying current on digital trends. The ideal candidate possesses strong project management, digital marketing, and customer engagement skills.
Must have:
  • 5+ years relevant experience
  • Manage customer contact channels
  • Develop & implement channel strategies
  • Compliance monitoring (TCPA)
  • Performance analysis & reporting
  • HTML & digital marketing expertise
Good to have:
  • Master's degree
  • Agile processes, Jira, A/B testing
  • Analytics tools experience
  • Utility industry familiarity
Perks:
  • Medical, Dental, Vision Insurance
  • Life Insurance
  • 401k Program
  • Commuter Benefits
  • Learning & Education Reimbursement
  • Ongoing Training & Development

Job Details

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Marketing Manager for a Utlities/Energy client.

This is a 12+ month contract opportunity. The role is located in Charlotte, NC, and is hybrid with 3 days weekly onsite required.

Position Summary Seeking a motivated Marketing Manager to support the Enterprise Omnichannel Notification System (EONs), including SMS/Text, Email, App Push, and Outbound Voice. Responsibilities include database management, message creation, compliance monitoring, campaign execution, and performance tracking. Experience in SMS/Text marketing, direct marketing, HTML, and analytics is preferred.

Key Responsibilities:

  • Manage daily operations for customer contact channels.

  • Develop and implement channel strategies, ensuring compliance and effectiveness.

  • Act as a subject matter expert for digital communication channels.

  • Optimize content for engagement and consistency across platforms.

  • Monitor compliance with regulatory guidelines (e.g., TCPA for SMS/Text).

  • Analyze performance metrics and provide data-driven insights.

  • Develop protocols to improve workflow and project management.

  • Collaborate across teams to enhance communication strategies.

  • Stay updated on digital trends and emerging technologies.

Required Qualifications:

  • Bachelor's degree.

  • Minimum of five (5) years of relevant experience.

Preferred Qualifications:

  • Master’s degree.

  • Experience with HTML, agile processes, Jira, A/B testing, and analytics tools.

  • Strong project management, digital marketing, and customer engagement skills.

  • Familiarity with utility industry, energy efficiency, and sustainability is a plus.

Perks & Benefits: 

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k Program
  • Commuter Benefit
  • eLearning
  • Education Reimbursement
  • Ongoing Training & Development

To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.

To learn more about this Marketing Manager opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is a drug-free workplace.
  • Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.

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