Marketing Representative

5 Months ago • 1-1 Years • Marketing

Job Summary

Job Description

This full-time Marketing Representative position at Bally's Black Hawk Casino requires excellent guest service and computer skills. Responsibilities include assisting guests, explaining the Bally's Rewards program, marketing the program to new guests, evaluating play and issuing complimentary amenities, utilizing the Player Tracking System, maintaining knowledge of casino activities, inputting player information, and complying with company policies and regulations. The role involves maintaining a positive and professional atmosphere while ensuring guests have an exceptional gaming experience. A Colorado Gaming Support License is required.
Must have:
  • Excellent guest service skills
  • Computer literacy
  • Colorado Gaming Support License
  • Knowledge of casino operations
  • Player Tracking System expertise
Perks:
  • Health, Dental, Vision Insurance
  • 401K
  • Paid Time Off (PTO)
  • Company-paid Disability and Life Insurance
  • Employee Discount Meals
  • Subsidized Bus Passes
  • Reimbursement of Colorado Gaming License fees
  • Free Covered Employee Parking

Job Details

Job Details

Description

Essential Duties and Responsibilities:

  • Maintains a professional, friendly and courteous atmosphere that provides guests with an exceptional gaming experience.
  • Assists guests, players, and Slot Hosts with all requests in a professional and timely manner.
  • Explains the Bally's Rewards program in detail.
  • Effectively markets the Bally's Rewards program to all new casino guests and actively enrolls new members.
  • Evaluates play and issues complementary amenities based on established guidelines.
  • Utilizes all aspects of the Player Tracking System.
  • Stays informed about all Slot and Table Games activities and events.
  • Maintains general knowledge of the properties.
  • Inputs all player information into the database system and issues player cards.
  • Complies with all company's policies and procedures, as well as Colorado Gaming rules and regulations
  • Performs other job related duties as requested.

CERTIFICATIONS AND LICENSES:

  • Must obtain a Colorado Gaming Support License

COMPETITIVE BENEFITS:

Bally's Black Hawk Casino offers: Health, Dental, Vision, 401K, PTO, Company paid Disability and Life Insurance; Employee Discount Meals, Subsidized Bus Passes, Reimbursement of Colorado Gaming License fees and Free Covered Employee Parking.

DISCLAIMER: Bally's Black Hawk Casino is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.  

Travel Required

No.

Qualifications

:
:

Education

Required

High School or better.

High School or better.

Experience

Required

1 year:
Excellent guest service skills; computer literate
1 year:
Excellent guest service skills; computer literate

Licenses & Certifications

Required

CO Support License

CO Support License

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About The Company

Bally’s Interactive is the digital arm of one of the world’s leading entertainment providers, with tens of millions of players across the globe and an unmatched ecosystem of products spanning across sports betting, iGaming and free-to-play.

Our brands and sites include market movers and shakers like Jackpotjoy, Bally Bet, Vera&John, Virgin Casino and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players.

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