Marketing Specialist - CRM

2 Months ago • 2 Years + • Campaign Management

Job Summary

Job Description

VGW seeks a CRM Marketing Specialist in Sydney to manage the customer lifecycle for LuckyLand Slots, optimizing campaigns and integrating activities into a broader CRM team. Responsibilities encompass campaign management (planning, execution, analysis, optimization), stakeholder communication, quality checks, troubleshooting, and fostering strong relationships. The ideal candidate possesses a bachelor's degree in marketing or a related field, 2+ years of CRM experience, a deep understanding of customer lifecycles, data analysis skills, and end-to-end campaign process experience. The role involves improving campaign results, ensuring seamless customer journeys, and proactively communicating with stakeholders.
Must have:
  • 2+ years CRM experience
  • Customer lifecycle understanding
  • Data analysis & action-oriented
  • End-to-end campaign management
  • Excellent stakeholder communication
Perks:
  • Flexibility
  • Competitive compensation
  • Growth opportunities
  • Fun workplace

Job Details

CRM Marketing Specialist

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.

We have an exciting opportunity for a CRM Marketing Specialist to join our CRM team in Sydney.

This role will initially focus on maintaining and optimising the CRM for one of our key brands, before leading the integration of these activities into the broader CRM Lifecycle team, with responsibilities expanding to additional verticals.

Key responsibilities will include:

  • Manage the lifecycle activity of Luckyland Slots customers.
  • Demonstrate a consistent improvement in the results of campaigns. 
  • Communicate CRM plans effectively, in advance, with the key stakeholders and customer services. This includes existing campaign schedules, testing and the launch of new campaigns. 
  • Manage the quality checks of campaigns and ensure customer journeys are error free and seamless.
  • Troubleshoot campaign issues and resolve them effectively and in a timely manner. 
  • Develop outstanding relationships with key stakeholders and influence where required.

What you will bring to the role:

  • Bachelor’s degree qualification in marketing, business administration, related discipline or equivalent work experience.
  • 2+ years’ CRM experience. Understands the lifecycle of the customer.
  • The ability to structure tests, understand data analysis and take meaningful action based on results.
  • Experience of end to end campaign process. Ideation, planning, execution, analysis and optimisation

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.

With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America.

As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes.

At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.

Why VGW?

At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success.

Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion.

We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.  

But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.

It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things. 

If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.

Find out more at www.vgw.co

#LI-ES1

#LI-Hybrid

Similar Jobs

The Walt Disney Company - Senior Product Manager II

The Walt Disney Company

Santa Monica, California, United States (On-Site)
1 Month ago
PwC - IN_Senior Associate_PBI Custom Chat Developer_Data &  Analytics_Advisory_PAN India

PwC

Kolkata, West Bengal, India (On-Site)
6 Months ago
Anavation - Data Scientist/Engineer

Anavation

Annapolis Junction, Maryland, United States (On-Site)
6 Months ago
Reality Games - Data Analyst - Monopoly World

Reality Games

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
1 Month ago
PAPAYA - Business Analytics Team Lead

PAPAYA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago
The Walt Disney Company - Senior Manager, CRM

The Walt Disney Company

Minato City, Tokyo, Japan (On-Site)
1 Month ago
Rush Street Interactive - VIP CRM Specialist

Rush Street Interactive

New Jersey, United States (Hybrid)
1 Month ago
Appier - Campaign Analyst (US) 05:00 AM-02:00 PM working hours

Appier

Taipei City, Taiwan (On-Site)
5 Months ago
Aristocrat Gaming - CRM Specialist

Aristocrat Gaming

Barcelona, Catalonia, Spain (Hybrid)
1 Month ago
Onward Search - Marketing Project Manager

Onward Search

New York, New York, United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

EXUSIA - MS BI Architect

EXUSIA

Hyderabad, Telangana, India (Remote)
2 Months ago
Crunchyroll - Staff Engineer, Partner Reliability

Crunchyroll

San Francisco, California, United States (On-Site)
2 Months ago
PLAYSTUDIOS - POP! - Data Analyst

PLAYSTUDIOS

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago
Anthology  Inc  - Senior Analyst, HR Systems

Anthology Inc

Colombia (Remote)
1 Month ago
Irdeto - Technical Product Manager

Irdeto

New Delhi, Delhi, India (Remote)
5 Months ago
Every matrix - Experienced CRM Data Scientist

Every matrix

London, England, United Kingdom (Hybrid)
1 Month ago
NVIDIA - Senior Observability Engineer, AI and HPC

NVIDIA

Canada (On-Site)
2 Months ago
Tesla - Logistics Financial Analyst Internship

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
EXUSIA - Ab Initio Senior Developer

EXUSIA

Hyderabad, Telangana, India (Remote)
1 Month ago
NVIDIA - Senior Program Manager - Chip Design

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Sydney, New South Wales, Australia

Milestone - Channel Business Manager, NSW & ACT

Milestone

New South Wales, Australia (Hybrid)
1 Month ago
Canva - Senior Frontend Engineer - Conversational Editing

Canva

Sydney, New South Wales, Australia (Remote)
1 Month ago
Easygo - Lead Data Analyst - Kick

Easygo

Melbourne, Victoria, Australia (On-Site)
1 Month ago
The Walt Disney Company - Senior Paint & Roto Artist

The Walt Disney Company

Sydney, New South Wales, Australia (On-Site)
5 Months ago
Canva - Staff Backend Engineer - Product Insights Enablement - Java

Canva

Melbourne, Victoria, Australia (Remote)
1 Month ago
Big Ant Studios - Junior Character Artist

Big Ant Studios

Adelaide, South Australia, Australia (On-Site)
5 Months ago
Flying Bark Productions - Compositing Supervisor

Flying Bark Productions

Sydney, New South Wales, Australia (On-Site)
2 Months ago
Canva - Senior Frontend Engineer - Editing APIs

Canva

Adelaide, South Australia, Australia (Remote)
4 Weeks ago
Immutable - Senior Talent Partner

Immutable

Australia (Hybrid)
3 Months ago
Easygo - Senior Affiliate Manager - LATAM

Easygo

Melbourne, Victoria, Australia (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Campaign Management Jobs

Illumination - Sr. Campaign Manager, Marketing

Illumination

Santa Monica, California, United States (On-Site)
1 Month ago
Appier - Campaign Analyst (US) 05:00 AM-02:00 PM working hours

Appier

Taipei City, Taiwan (On-Site)
5 Months ago
Paytm - Paytm Ads ops (Monetization)

Paytm

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Rank group - CRM Executive

Rank group

Quatre Bornes, Plaines Wilhems District, Mauritius (On-Site)
4 Months ago
Schbang - Media Lead - Ecommerce

Schbang

Mumbai, Maharashtra, India (On-Site)
2 Months ago
Moonbug Entertainment - Client Success Manager

Moonbug Entertainment

Los Angeles, California, United States (On-Site)
1 Month ago
Ubisoft - Media Assistant - Internship

Ubisoft

Paris, Île-de-France, France (On-Site)
1 Month ago
Appier - Campaign Analyst

Appier

Taipei City, Taiwan (On-Site)
5 Months ago
The Walt Disney Company - Performance Marketing Specialist

The Walt Disney Company

Munich, Bavaria, Germany (Hybrid)
1 Month ago
Liquid Advertising - Programmatic Strategist

Liquid Advertising

Mexico City, Mexico City, Mexico (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Pioneering the online social gaming experience. 


We are a fast-growing technology company and creator of market-leading online social games.  


Our business is innovative and is setting new standards in the online social games market. Our success comes from hiring amazing people who are challenging the status quo by testing, pioneering and pushing the boundaries. 


For over a decade, VGW has developed popular games that provide our many players entertainment with a thrill. 


We understand the importance of providing games and content that capture our customers’ imagination while building a reputation of trust and security, working alongside the biggest marketing and payment partners across the globe. 


VGW exists to provide our players with the ultimate entertainment experience.


To ensure we maintain a safe and respectful online community, we have developed house rules for our LinkedIn page: https://www.vgw.co/social-media-policy/

Toronto, Ontario, Canada (On-Site)

Toronto, Ontario, Canada (On-Site)

Gibraltar (Remote)

Birkirkara, Malta (On-Site)

Gibraltar (Remote)

Sydney, New South Wales, Australia (On-Site)

Perth, Western Australia, Australia (On-Site)

Krakow Am See, Mecklenburg-Vorpommern, Germany (On-Site)

Krakow Am See, Mecklenburg-Vorpommern, Germany (On-Site)

Sydney, New South Wales, Australia (On-Site)

View All Jobs

Get notified when new jobs are added by VGW

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug