Master Mechanic, Performance Factory

1 Month ago • 3 Years + • $54,080 PA - $62,400 PA

Job Summary

Job Description

The Master Mechanic at Trek's Performance Factory plays a crucial role in assembling, tuning, and adjusting bikes to meet high-quality standards. This involves working on both Project One custom bikes and built-to-stock Trek bikes, ensuring flawless accuracy and precision. The position requires advanced technical skills, problem-solving abilities, and a passion for delivering exceptional customer service. Responsibilities include final assembly, troubleshooting e-bike systems, and assisting in meeting production goals. There's potential for customer interaction when customers pick up their Project One bikes. The ideal candidate will possess a strong work ethic, a positive attitude, and a dedication to delivering an exceptional customer experience.
Must have:
  • 3+ years bike assembly experience
  • Advanced technical skills
  • Problem-solving abilities
  • Exceptional customer service
  • Attention to detail
Perks:
  • Flexible and fun company culture
  • Competitive health care
  • Flexible Spending Accounts (FSA)
  • Free life insurance
  • Competitive vacation package
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • 12 weeks of maternity leave with 100% pay
  • Flexible holiday schedule
  • Tuition Reimbursement
  • Employee discounts
  • Relocation package

Job Details

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Description

Job Description:

At the Trek Performance factory, we build the customers’ dream bikes that inspire adventure, freedom, and the sheer joy of the ride. As a Master Mechanic, you'll play a key role in ensuring every bike meets our high standards for speed and quality. We’re all about precision – you’ll be responsible for assembling, tuning, and adjusting bikes with flawless accuracy. In the role, you will have the opportunity to work on both Project One custom bikes and built-to-stock Trek bikes.

We’re looking for individuals with advanced technical skills, a passion for problem-solving, and a can-do attitude to match. This is a full-time mechanic opportunity that also has the potential to be customer facing when our customers come to pick up their Project One dream bicycle. You will be wrenching on bikes with some of the best mechanics in the country while helping to get more people on bikes every day. Another great benefit of working at the Trek Performance Factory is all the amenities at Trek headquarters!

What you’ll bring to the team:

  • 3+ years of hands-on experience assembling a wide range of bikes—from kids' bikes to top-of-the-line mountain, road, and e-bikes.
  • A founder’s mentality with a passion for teamwork and a positive attitude that lifts up those around you.
  • A dedication to delivering incredible hospitality - listening, caring, and always being ready to help, no matter how busy the day gets.
  • An eye for detail and a love for finding solutions—whether it’s troubleshooting or fine-tuning a bike until it's perfect for our customers and retail partners.
  • A hunger to keep learning, growing your skills, and staying up to date on the latest technologies and service techniques.
  • Bike shop or bike assembly experience

Areas you’ll own:

  • Completing the final assembly, tuning, and adjustment of a full spectrum of Project One bikes.
  • Troubleshooting and updating e-bike systems and software.
  • Stepping in wherever needed to help us meet our goals and deliver outstanding service.
  • Option to ride and interact with Project One customers when they pick up their bike

Your schedule:

  • Monday – Friday
  • 6am – 2pm

Compensation:

  • $26-30 per hour based on technical experience level
  • Relocation package available based on location

Trek Benefits:

•    Flexible and fun company culture
•    Competitive health care
•    PPO & HDHP medical plan options, Dental insurance, Vision insurance
•    Flexible Spending Accounts (FSA)
•    Free life insurance & optional term life insurance
•    Competitive vacation package
•    401(k) with match and Employee Stock Ownership Plans (ESOP)
•    12 weeks of maternity leave with 100% pay
•    Flexible holiday schedule – 10 company holidays
•    Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
•    Employee discounts on all product
•    Deep partner retail discounts



We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.


We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

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