Media Solutions Search Specialist

1 Month ago • 2 Years + • Campaign Management

Job Summary

Job Description

gTech Ads provides support and media & technical services for customers using Google's Ad products. The Media Solutions Search Specialist will collaborate with Account Managers, Industry Managers, and the in-country Search team to align with customer objectives. Responsibilities include developing Google Marketing Platform/Google Ads/SA3 hybrid customer solutions, ensuring quality campaign performance, providing Search media campaign solutions, and developing customer value by guiding them to utilize the platform. This role requires fluent English and Arabic communication for client relationship management in the specified region. The ideal candidate will have experience in digital media or digital marketing, implementing and measuring campaigns, and troubleshooting products or services. Understanding of the media landscape and Google's advertising solutions is preferred.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years digital media/marketing experience
  • Fluent in English and Arabic
  • Campaign implementation & measurement
  • Client solution provision
Good to have:
  • Troubleshooting experience
  • Understanding of Google Ads/similar platforms
  • Cross-functional teamwork skills

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
  • Ability to communicate in English and Arabic fluently to support client relationship management in this region.

Preferred qualifications:

  • Experience in troubleshooting products or services.
  • Understanding of Media landscape and knowledge of Google’s advertising solutions or similar digital advertising campaigns and platforms.
  • Ability to work with cross-functional teams.

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our .

Responsibilities

  • Maintain close collaboration with Account Manager, Industry Manager and in-country Search team to ensure alignment with customer objectives and plan.
  • Develop Google Marketing Platform/Google Ads/SA3 hybrid customers together with Google Ads Search Solutions Specialists to address the hybrid customers.
  • Ensure quality campaign performance, leverage ad-serving reporting and insights to enable future business and in the moment inventory business.
  • Provide the Customer or Agency with Search media campaign solutions and proposals focused on maximizing access to relevant inventory and agreement types.
  • Develop customer value by overseeing top campaigns and guide customers to utilize our platform, increasing product adoption in partnership with gTech Customer Experience.

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