Mobile Senior QA Tester
Job Summary
Job Description
As a Mobile Senior QA Tester, your responsibilities include ensuring build standardization and stability across mobile ecosystems, leading a specialized team, creating test plans, and compiling bug reports. You will also be responsible for testing features independently, communicating status to various teams, triaging and regressing bugs, and mentoring testers. The role involves working with cross-functional teams across multiple locations. This role requires extensive familiarity with Apple and Android device testing, creating and executing test plans, logging and regressing defects, providing clear bug reports, and working on multiple tasks simultaneously.
Must have:
- Extensive familiarity with Apple and Android Device testing.
- Use of file distribution such as TestFlight/FireBase/AppCenter.
- Test games for ease of use, reliability, consistency.
- Create and execute functionality test plans and checklists.
- Log and regress all defects found during testing.
- Provide clear and detailed written reports of bugs.
Good to have:
- Troubleshooting complex game systems.
- Working knowledge of Jira or comparable defect management software.
- Interested in and comfortable with MMO gaming.
- Working knowledge of Microsoft Office.
9 skills required
Job Details
As a Mobile Senior QA Tester your duties and responsibilities may include but are not limited to; checking build standardization and stability across Mobile ecosystems, running a specialized team for specific content, creating test plans, compiling bugs for reports, or testing specific features independently, communicating status to PD/Dev teams as well as Management and working with a cross functional team that spans multiple organizations and locations. You will also be responsible for triaging and regressing bugs, while mentoring newer testers and outsource partners.
[Responsibilities]
[Responsibilities]
- Extensive familiarity with Apple and Android Device testing, specifically usability and form/fit of the UI
- Use of file distribution such as TestFlight/FireBase/AppCenter etc
- Using established methods, test games for ease of use, reliability, consistency, and absence of defects
- Create and execute functionality test plans and checklists as assigned up to and including;
- Game systems (Combat/Questing/Store/tools etc.)
- Device testing strategies for Mobile/PC/Steam
- Platform systems (Account/Login/Fraud/Tools)
- Web systems (Marketing Sites/Newsletters/Web Shops etc.)
- Log and regress all defects found during testing into the appropriate defect tracking software
- Provide clear and detailed written reports of bugs and reproduction steps to the development team and Live Operations
- Bring serious defects to the attention of QA Leadership and/or Live Operations
- Work on multiple, complex tasks at the same time with minimal assistance and be accountable for completion
- Mentor other Testers
- Investigate defects fully when given little data
- Help the Manager/Lead monitor Outsource resources and identify gaps
- Main point of contact for all QA issues relating to assigned project(s)
[Qualifications]
- High school diploma or an equivalent combination of education, training, and experience
- 5+ years of experience with software QA testing, preferably video game QA testing; At least 2 years of Mobile testing experience
- Demonstrated knowledge of working with others from cross functional teams
- Demonstrated ability to work in a fast complex environment supporting multiple ecosystems and projects
- Strong attention to detail
- Ability to work independently with little direction or supervision
- Excellent written and verbal communication skills
- Able to multi-task and work successfully under tight deadlines
- Computer proficiency, especially in relation to video games
- Strong understanding of Mobile products within the Android and Apple ecosystems
- Working knowledge of Microsoft Office
- Interested in and comfortable with MMO gaming
- Working knowledge of Jira or comparable defect management software
- Troubleshooting complex game systems
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About The Company
NC America, an affiliate of NCSOFT, is a premier digital entertainment company with a global presence and over 4,000 employees. Established in Southern California, NC AMERICA is known for its critically acclaimed franchises, including Lineage 2, Lineage 2M, Aion, and Blade & Soul. Their core goal is to deliver games that entertain a globally connected audience, fostering a culture that is innovative, creative, collaborative, and impactful. They are passionate about creating the best gaming experiences for their players.
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