As Mobile Service Manager at Tesla in Sweden, you'll lead and develop a team of Mobile Service Supervisors, ensuring exceptional customer service and operational excellence.  Responsibilities include driving in-country mobile operations, managing systems readiness, selecting and coaching team members, reviewing KPIs, proactively addressing challenges, managing operational costs and revenue, leading country growth and product expansion, and liaising with various business areas.  Success requires strong leadership, analytical skills, excellent organization, and experience in agile environments.  The role demands a holistic business approach coupled with effective grassroots communication. Travel is required.

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<div class="style_description__WqvHo"><strong>What to Expect</strong><div class="style_descriptionItem__JMSKp"><p>As Mobile Service Manager you will be responsible for delivering an exceptional service experience to&nbsp;our customers, developing your team members and organisation, managing day-to-day operations, and&nbsp;ensuring our Mobile Service offering meets the needs of our customers as well as the expectations of&nbsp;our employees.</p><p>You will be responsible for the overall Mobile Service provision and leading your team of Mobile Service&nbsp;Supervisors to consistently deliver excellent results.</p><p>To succeed at Tesla, you must be energetic, highly organised, and work smart as well as have a passion&nbsp;for true leadership and the Tesla brand.</p><p>This position could be located at any of Tesla's Service Centers in Sweden.</p></div><strong>What You’ll Do</strong><div class="style_descriptionItem__JMSKp"><ul class="tds-list tds-list--unordered"><li>Drive in-country Mobile operations and manage timely systems readiness.</li><li>Select and coach a team, in line with expansion needs based on products and market.</li><li>Regularly review KPIs, identify trends and proactively address challenges to drive performance.</li><li>Proactively lead your team and empower them to make the right local decisions to drive the&nbsp;business forward.</li><li>Manage operational costs and revenue from a mobile service perspective for the country.</li><li>Lead the country growth and product expansion.</li><li>Liaise closely with broader business areas including, but not limited to, Sales, Delivery, EHS&nbsp;(Environment, Health &amp; Safety), HR, Recruitment, ensuring a strong network of peers.</li></ul></div><strong>What You’ll Bring</strong><div><ul class="tds-list tds-list--unordered"><li>A proven background of leading an organisation or national business function to meet&nbsp;operational and strategic targets.</li><li>A background of interrogating data and identifying correlation to act on business improvements.&nbsp;</li><li>Strong analytical IT skills, including use of Excel.</li><li>Excellent organization skills, with experience of high-level reporting.</li><li>Experience of working in an agile environment, where you have responded quickly to changing&nbsp;business needs.</li><li>An open and approachable leadership style, with experience of leading, motivating, and&nbsp;coaching managers along with proven experience of successful delegation to achieve results.</li><li>Ability to move between a high-level, holistic business approach and communicating with&nbsp;employees on a grass-roots level.</li><li>Travel will be required.</li></ul></div></div>