Mobile Service Technician

4 Months ago • 2 Years + • Mobile Development

Job Summary

Job Description

Tesla is seeking a Mobile Service Technician in Lisbon to perform repairs and maintenance on all Tesla vehicle models. This is a field-based role requiring independent work, planning routes, preparing parts, and driving to customer locations for repairs. The technician will utilize Tesla-specific software and advanced tools, ensuring high-quality repairs and adhering to strict quality standards. Collaboration with local and regional teams is essential, and ongoing training is provided on electric vehicle technology. Excellent communication skills in Portuguese and English are crucial for interacting with customers and providing technical support and information.
Must have:
  • Vehicle repair experience
  • Relevant certification
  • Fluent in Portuguese & English
  • Full European driver's license
  • Independent work capability
  • High-quality repair standards
Perks:
  • Dynamic work environment
  • Use of Tesla vehicles
  • Advanced tools & software
  • Ongoing training & development
  • Competitive compensation & benefits
  • Tesla stock options

Job Details

What to Expect

Queres ajudar a acelerar a transição mundial para uma energia sustentável? 

 

Na Tesla, essa é a nossa Missão. 

 

Na Tesla, os/as nossos/as Técnicos/as são essenciais na operação dos nossos serviços, apoiando a nossa missão de acelerar a transição mundial para uma energia sustentável. Nós criamos os veículos mais inovadores e tu ajudarás a garantir uma experiência de serviço, igualmente inovadora. 

 

O que oferecemos: 

Um ambiente dinâmico e seguro, onde a inclusão, a aprendizagem e a colaboração, são a chave para o sucesso 

Acesso à utilização dos vários modelos para operações e reparações diárias 

A oportunidade de trabalhar com tecnologia inovadora e ferramentas e software avançados 

Formação e desenvolvimento contínuos para ajudar-te a desenvolver as tuas habilidades na tua carreira 

Um pacote competitivo de remuneração e benefícios, incluindo ações da Tesla 

 

What to expect 

Do you want to help accelerate the world’s transition to sustainable energy?   

 

At Tesla that's our mission.  

 

At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Mobile Service Technician you will help ensure an equally innovative service to our customers.  

 

We offer:   

A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success 

An opportunity to utilise varying models of our fleet for daily operations and repairs 

The chance to work with innovative technology, advanced tools and software   

Ongoing training and development to help you grow your skills and career  

A competitive compensation and benefits package including Tesla shares 

What You’ll Do

O que irás fazer: 

Reparar e melhorar: irás trabalhar com software específico da Tesla e ferramentas avançadas. Irás realizar reparações e manutenção em todos os modelos da Tesla, sem supervisão e num ambiente remoto. Irás planear rotas, preparar peças, carregar o veículo e seguir rumo aos nossos Clientes para realizares as reparações. Esta é uma posição independente, principalmente na estrada, onde irás conduzir até aos nossos Clientes. Mediante pedido, poderá ser necessário estares localizado/a no nosso Centro de Assistência 

Garantir a máxima qualidade: reparar bem na primeira visita. Nós confiamos em ti para inspecionar os nossos veículos diligentemente antes da devolução e pré-entrega, trabalhando com os mais elevados padrões de qualidade 

Colaborar: trabalhar em equipa (local e regional). Irás partilhar suporte, assim como as melhores práticas para melhorar ainda mais a experiência de serviço 

Desenvolver: irás receber treino especializado da Tesla para a reparação dos nossos veículos elétricos 

Atendimento ao Cliente: atender o Cliente, esclarecendo todas as suas dúvidas técnicas e relativas à utilização geral do veículo 

 

What you’ll do 

Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles, without supervision in a remote setting. Plan routes, prepare parts, load vehicle and drive out to customers to service their vehicles. This is an independent position, mainly on the road driving to customers. Upon request, you may need to be located in a service center 

Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards 

Collaborate: Working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience 

Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles 

Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle 

What You’ll Bring

O que esperamos de ti: 

Experiência: tu deverás ter experiência profissional na execução de serviços e reparações de veículos em indústrias automóveis, aeronáuticas, marítimas ou similares 

Qualificação técnica: tu deverás ter certificação relevante para efetuar reparações de viaturas em Portugal 

Bom/a comunicador/a: tu deverás falar e escrever fluentemente português e inglês. Deverás saber expressar o teu ponto de vista de forma clara e respeitosa 

Seguro/a para conduzir: Exigimos que seja titular de uma carta de condução europeia completa (Classe B para automóveis)  

Flexibilidade: tu poderás trabalhar em turnos para dar apoio à tua equipa, o que pode incluir fins-de-semana. Também estarás disponível para viajar, quando necessário 

Elegível: tem o direito de trabalhar em Portugal 

 

What you’ll bring 

Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries  

Technically qualified: You have relevant certification to perform vehicle repairs in Portugal 

A good communicator: You speak and write English and Portuguese well and know how to get your point across clearly and respectfully 

Safe to drive: We require you to hold a full European driver’s license (Class B for cars) held for a minimum of two years 

Flexible: You may work in shifts to support your team, which may include weekends. You are willing to travel to various sites and detail cars, when needed 

Eligible: you have the right to work in Portugal 

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