Mobile Service Technician

4 Months ago • All levels • Mobile Development

Job Summary

Job Description

Tesla seeks a Mobile Service Supervisor in Budapest to lead a team of technicians, ensuring exceptional customer service and operational efficiency. Responsibilities include investigating repair cases, planning routes, performing repairs (interior component replacement, maintenance, diagnostics, etc.), managing parts and expenses, liaising with advisors, and collaborating across teams. The ideal candidate possesses automotive or related technical experience, strong communication skills (English and Hungarian), teamwork abilities, and a valid driver's license. The role involves meeting daily customer targets and maintaining service excellence.
Must have:
  • Automotive or related technical experience
  • Fluent in English and Hungarian
  • Strong communication and teamwork skills
  • Valid driver's license
  • Ability to perform basic vehicle repairs
Perks:
  • Competitive salary and benefits
  • Tesla shares or Cash Award
  • Health insurance
  • Employee discount
  • Career development opportunities

Job Details

What to Expect

Tesla’s Mobile Service Supervisors are the leaders of our remote mobile service team. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency.


We offer 

Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training) 

Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything 

Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy 

Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount 

Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy 

What You’ll Do
  • Customer Service: Investigate upcoming repair cases, ensuring you fully understand customer concerns and have parts available, prepare the routes plans, parts, load vehicle and drive out to customers to service their vehicles, consistently meeting the daily customer targe
  • Representation: Meet the customer and perform basic repairs such as (but not limited to) replacing interior components, general maintenance, charging issues, alert analysis, implement recalls/bulletins, fluid replenishments, door handle maintenance and adjustments, basic diagnostics and body adjustments
  • Reliablility: Liaise with a mobile service advisor if follow-up with customer is required due to unexpected or unforeseen changes
  • Team Spirit: You will be working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience
  • Maintain the expanses: You will be maintaining records of time, expenses and materials
What You’ll Bring
  • Technical experience: Technical work experience from automotive industry or a related industry (aeronautics, engines, electrical, marine, aviation, other mechanics or industrial mechanic etc.)
  • Strong communication skills:  You are fluent in English and in Hungarian
  • Team oriented: Ability to work independently as part of a bigger team and motivated to work in a high paced, dynamic environment
  • Eligible: Valid Driver’s license

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