Mobile Service Technician

2 Months ago • All levels • Operations

Job Summary

Job Description

Tesla is seeking a Mobile Service Technician in Netanya, Israel. This role involves servicing, repairing, and improving Tesla vehicles at customer locations. The technician will utilize company-provided vehicles and specialized software. Responsibilities include performing high-quality repairs, collaborating with regional teams, adhering to safety standards, and providing excellent customer service. The successful candidate will possess relevant automotive experience and certifications, strong communication skills, and the ability to work independently and as part of a team. Ongoing training and development opportunities are provided. This role requires a valid driver's license and flexibility to work varying shifts, including weekends.
Must have:
  • Professional vehicle service & repair experience
  • Relevant certifications for vehicle repairs in Israel
  • Excellent English & local language communication
  • Valid driver's license (min 2 years)
  • Ability to work independently and as part of a team
Perks:
  • Dynamic and fast-paced environment
  • Use of Tesla fleet vehicles
  • Innovative technology and tools
  • Ongoing training and development
  • Competitive compensation and benefits, including Tesla shares

Job Details

What to Expect

We are looking for talented Automotive Technicians for Tesla's Mobile Service across Our Mobile Service Technicians are unique in the industry, driving in custom fit cars to customer locations to address their needs, ensuring best in class service.

At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Mobile Service Technician you will help ensure an equally innovative service to our customers.

We offer:

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.

• An opportunity to utilize varying models of our fleet for daily operations and repairs.

• The chance to work with innovative technology, advanced tools and software.

• Ongoing training and development to help you grow your skills and career.

• A competitive compensation and benefits package including Tesla shares.

What You’ll Do
  • Service, repair and improve: Working with Tesla specific software and drive out to customers to service their vehicles. This is an independent position
  • Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
  • Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience. 
  • Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
  • Support end to end mobile service process as needed by the business to be able to perform their core duties, with activities like parts management, scheduling, etc.
  • Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.
What You’ll Bring
  • Technically experienced: You have professional experience performing vehicle service and repairs working within automotive or similar industries.
  • Technically qualified: You have relevant certification to perform vehicle repairs in [country]
  • A good communicator: You speak and write English and [local language] well and know how to get your point across clearly and respectfully
  • Safe to drive: We require you to hold a full driver’s license held for a minimum of two years
  • Flexible: You may work in shifts to support your team, which may include weekends. You are willing to travel to various sites and detail cars, when needed
  • Eligible: you have the right to work in Israel

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