Mobile Service Technician
7 Months ago • All levels
Mobile Development
Job Description
Tesla is seeking a Mobile Service Technician in Steinkjer, Norway to cover the Steinkjer/Trondheim area. This role involves traveling to customer locations in a custom-fit Tesla vehicle to perform service and repairs. Responsibilities include diagnosing and repairing vehicle issues, ensuring high-quality workmanship, collaborating with teams, participating in ongoing training, and providing excellent customer service, including educating customers on vehicle operation. The ideal candidate will possess relevant automotive repair certifications (Fagbrev/Vocational diploma), excellent communication skills in English and Norwegian, and a valid driver's license held for at least two years. The position requires flexibility to work shifts, including weekends, and travel to various locations.
Must Have:
- Vehicle service and repair experience
- Norwegian vocational diploma (Fagbrev)
- English and Norwegian fluency
- Valid driver's license (min 2 years)
- Excellent customer service skills
Perks:
- Competitive compensation and benefits
- Tesla shares
- Ongoing training and development
- Work with innovative technology
What to ExpectWhat You’ll DoWhat You’ll Bring
We are looking for talented Automotive Technicians (Mechanic) to join our team in Steinkjer and cover geographical area of Steinkjer/Trondheim.
Our Mobile Service Technicians are unique in the industry, driving in custom fit cars to customer locations to address their needs, ensuring best in class service.
At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Mobile Service Technician you will help ensure an equally innovative service to our customers.
We offer:
- A dynamic and fast-paced environment where inclusion, learning and collaboration are key to
- success.
- An opportunity to utilize varying models of our fleet for daily operations and repairs.
- The chance to work with innovative technology, advanced tools and software.
- Ongoing training and development to help you grow your skills and career.
- A competitive compensation and benefits package including Tesla shares.
- Service, repair and improve: Working with Tesla specific software and drive out to customers to service their vehicles. This is an independent position
- Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
- Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience.
- Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
- Support end to end mobile service process as needed by the business to be able to perform their core duties, with activities like parts management, scheduling, etc.
- Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.
- Technically experienced: You have professional experience performing vehicle service and repairs working within automotive or similar industries.
- Technically qualified: You have relevant certification to perform vehicle repairs in Norway (Fagbrev/ Vocational diploma)
- A good communicator: You speak and write English and [local language] well and know how to
- get your point across clearly and respectfully
- Safe to drive: We require you to hold a full driver’s license held for a minimum of two years
- Flexible: You may work in shifts to support your team, which may include weekends. You are willing to travel to various sites and detail cars, when needed
- Eligible: you have the right to work in Norway
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