Mobile Tyre Technician, Melbourne

1 Month ago • All levels • Administrative

Job Summary

Job Description

Tesla Motors is seeking an experienced Mobile Tyre Technician to join their team in Melbourne. This role involves significant customer interaction, requiring both technical expertise and strong customer service skills. Daily travel within the Melbourne area is expected, directed by the Mobile Tyre Dispatch team. Responsibilities include removing, replacing, repairing, and diagnosing a full range of tires on Tesla customer and internal vehicles, both remotely and at service centers. Additional duties involve basic vehicle inspections, repairs, operating various tools, maintaining records, and supporting other technicians. The ideal candidate will possess excellent communication and problem-solving skills, a clean driving record, and the ability to adapt to a dynamic environment.
Must have:
  • Experience with tire mounting, balancing, and repairs
  • Excellent communication skills
  • Valid driver's license with clean history
  • Comfortable with daily regional travel
  • Strong customer service and problem-solving abilities
Perks:
  • Employee Stock Purchase Plan (ESPP)
  • Parental leave
  • Employee Vehicle Loan Program
  • Novated Leasing (AU only)
  • Well-being Fund
  • Bike to work allowance
  • Birthday Leave & Volunteer Leave

Job Details

What to Expect

Tesla Motors is looking for an experienced Mobile Tyre Technician to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. This position will service the Melbourne area; however, the role will require daily travel within the region directed by Mobile Tyre Dispatch team. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you. More details about the job are listed below: 

What You’ll Do
  • Remove, replace, repair, diagnose the full range of tyres on Tesla customer and internal vehicles, remotely on site or at service centres.
  • Perform basic inspections, repair, and service of Tesla electric vehicles as required.
  • Operate a variety of hand, power, and shop tools  
  • Perform equipment inspections, adjustments and certifications 
  • Maintain records of time, expenses and materials  
  • Help maintain cleanliness of service vehicles  
  • Effectively handle multiple priorities, organize workload, and meet deadlines  
  • Support other Mobile Service technicians and Tesla Service Centres as needed 
  • Daily regional travel  
What You’ll Bring
  • Experience with mounting and balancing tyres and tyre repairs 
  • Excellent oral and written communication skills as well as the ability to follow instructions  
  • Valid driver’s license with a clean driving history
  • Must be comfortable with daily regional travel and operating a large service vehicle 
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders 
  • Ability to quickly learn and adapt to new systems, processes, and a dynamic work environment 
  • Must display a sense of urgency when responding to customer Roadside Assistance needs
  • Excellent customer service and problem-solving abilities
Compensation and Benefits
Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:

  • Employee Stock Purchase Plan (ESPP)
  • Parental leave (no minimum employment period)
  • Primary carers – 18 weeks at full pay or 36 weeks half pay
  • Secondary carers – 6 weeks full pay
  • Employee Vehicle Loan Program
  • Novated Leasing (AU only)
  • Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to them
  • Bike to work – $10 per day if you cycle to work
  • Birthday Leave & Volunteer Leave

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.


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