MTS 2, Solutions Engineer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role

This is a technical presales role with our Enterprise Merchant Services team, operating in the Global Sales organization

You will provide technical discovery, product demos, solution design, and integration support for large enterprise merchants located in the United States and Canada.

This is a hybrid role, with three days per week in a local office expected.

Meet our team
The Enterprise Merchant Services team supports our Enterprise Sales function by providing product expertise, presales consulting, technical support, project management, and onboarding assistance for our largest merchant clients.

Solutions Engineers are product experts that partner closely with Sales to lead technical discovery and design solutions that meet our customers’ unique business needs.

Job Description:

The Global Professional Services Organization NA Enterprise Solutions Engineering team is responsible for supporting the technical solution discovery, design and implementation of PayPal’s suite of payment and platform capabilities with larger enterprise level merchants. Partnering with the PayPal Enterprise Sales team, you will use your business acumen to support the pre-sales/partnering process through negotiations and solution brainstorming, and your technical acumen to lead the technical design and implementation of a variety of merchant solutions including web and mobile applications, OEMs, browsers, platforms, operating systems and point of sale devices.
Job Description

Responsibilities

    Lead technical solution discovery with larger enterprise level merchants.
    Create innovative, customer driven Solution Proposals and Solution Designs utilizing PayPal’s suite of API products.
    Identify any product/functionality gaps required to deliver a solution and collaborate with internal product and technology teams to define the necessary enhancements to support delivery.
    Become a recognized technical expert with the internal product set and in identifying potential solutions for new merchant relationships.
    Work closely with internal teams including compliance, privacy, risk, information security, support and operations to ensure all aspects of a proposal are addressed.
    Educate the merchants to implement optimal integration strategies, techniques and user experience best practices.
    Develop Solution Designs and Solution Design templates that can be used for future integrations with enterprise merchants by other Solutions Engineers and Integration Engineers.
    Provide leadership within the team. Mentor junior engineers on solution related issues. Reviews solution design and vet solution proposals for technical viability.
    Active participation with PayPal product management teams on product design and roadmap reviews.

Requirements

    Bachelor’s degree in computer science or equivalent.
    Demonstrable experience with Internet and mobile technologies including Web Services, REST, SOAP, JavaScript, NVP, HTML/HTTP, iOS, Android and leading web and mobile application frameworks.
    Demonstrable experience with one or more major programming languages (C++, Objective-C, C#, Java, JavaScript, Ruby, Perl, .NET, PHP or Python).
    Ability to translate business and technical requirements into technical solution design documents.
    Ability to successfully interact and dynamically adapt communication styles with all levels of client organizations (C-level executives, middle management, technical and non-technical staff etc.).
    Exceptional communication skills, both written and verbal.
    Demonstrable experience with MS Office (especially PowerPoint).
    Willingness to travel up to 25%, when necessary

Highly Desired (Preferred Experience)

    Master´s degree in computer science or equivalent.
    Experience with Payments (Credit Card, Banking, Online, Offline), especially with ecommerce systems, payments gateways and payment processors is highly valued.
    Experience in Integration Engineering or Professional Services, preferably with large to enterprise-level companies engaged in ecommerce.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.