Network Engineer, Messaging

1 Month ago • 3 Years + • Network Engineering

Job Summary

Job Description

This Network Engineer, Messaging role at Google involves maintaining and troubleshooting Google's messaging infrastructure to ensure high reliability and efficiency. Responsibilities include resolving platform issues within SLAs/SLOs, collaborating with product teams on new services and features, diagnosing complex messaging problems, and implementing platform changes. The ideal candidate will have experience with messaging systems and protocols, troubleshooting signaling issues, managing routing changes, and working with diverse routing protocols. This position requires collaboration with internal teams and vendors to ensure the smooth operation of Google's 24/7 messaging infrastructure, supporting services like traffic monitoring, fraud detection, and interoperability.
Must have:
  • Bachelor's degree in CS/Engineering or equivalent
  • 3+ years network routing protocol experience
  • TCP/IP routing and network management protocol experience
  • Messaging Network Engineering and Operations experience
Good to have:
  • Experience with Signaling System 7
  • VoIP experience

Job Details

Minimum qualifications:

  • Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
  • 3 years of experience with network routing protocols, design, and troubleshooting, with network equipment providers.
  • Experience with TCP/IP-based routing, and network management protocols.
  • Experience in Messaging Network Engineering and Operations.

Preferred qualifications:

  • Experience with Signaling System 7.
  • Experience working on VoIP.

About the job

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

In this role, you will apply your extensive industry knowledge of messaging systems and protocols to design, implement, and maintain a robust and scalable network. You will be responsible for troubleshooting complex signaling issues, managing routing changes, and ensuring the reliability of our 24/7 messaging infrastructure. Working alongside a collaborative team of engineers and our vendor NOC, you will contribute to critical services including traffic monitoring, fraud/abuse detection, number management, and interoperability, directly supporting Google's mission to connect billions of users.

Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google’s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning.

Responsibilities

  • Maintain Google's messaging infrastructure to ensure high operational efficiency and reliability.
  • Review, troubleshoot, and resolve messaging platform issues within defined Service Level Agreements (SLAs) and Objectives (SLOs).
  • Collaborate with Google product teams across Product Areas (PAs) to scope and launch new services and features.
  • Diagnose and resolve complex messaging platform issues.
  • Collaborate with internal product and engineering teams to provision, test, and implement messaging platform changes, including new integrations and feature enhancements involving diverse routing protocols.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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