Network Implementation Manager

The Network Implementation Manager performs all Project Management functions and acts as Subject Matter Expert (SME) related to the overall implementation and provisioning within their designated region(s) and will be responsible for timely order entry and provisioning of all Backbone and ILEC facilities and trunk groups to achieve company goals. Work with Network Planning & NetCost, Equipment Engineering and OPS to optimize the network, project manage grooms, outline requirements for more complex projects and expand Inteliquent footprint.

The Network Implementation Manager will work closely with the Network Provisioning Team. The Network Implementation Manager will be responsible for making sure the Provisioner has the information needed to understand and enter all orders (GTS, Network, Grooms, Facility or any other special projects orders). 

• Provide overall project management oversight for implementation & provisioning activities in assigned region(s)

• Act as Subject Matter Expert (SME) including understanding and applying specific regional rules and requirements for vendors, LECs, IXCs under regional area(s) of responsibility

• Oversee the timely completion of all network order processing to fulfill key forecasts and meet target due dates.

• Work with the Provisioning team to ensure timely completion of all orders, including managing your work queue to ensure critical dates are met.

• Responsible for tracking spreadsheets to establish, augment, groom and disconnect customer trunk groups and facilities

• Responsible for ILEC provisioning of OC-x, GigE, DS3, DS1 & DS0 circuits

• Provide detailed and accurate ordering and design information with overall coordination and problem resolution to successful test and turn-up of all circuits in a timely manner

• Work closely with Network Provisioners, Sales, Network Planning & Cost, Project Management, Switch Translations, and Operations, Equipment & Switch Engineering along ILEC, CLEC, Carriers Access Providers, and MMR providers as required

• Work with Planning, NetCost, EQENG for transport facilities, equipment and switch port utilization to determine when capacity is under or over utilized on any network element and works with appropriate personnel to resolve internal and or external capacity issues

• Resolve any obstacles quickly and effectively with appropriate internal and/or external personnel as required for issues that arise at times during the provisioning and/or test and turn up process of circuits; entering all required and accurate information in automated ordering, circuit design and inventory system

• Work with Network Planning & Cost to optimize network and for facility pricing, project manage grooms and/or network reconfigurations

• Strong communication, documentation and data integrity required for all circuit design and order information

QUALIFICATIONS

• 10 years of experience working in telecommunications industry in a switched network provisioning environment. Complete ASR (Access Service Request) order processing, circuit design, cross-reference inventory management, and accurate system-based record keeping

• Work directly with Carrier Access Providers, IXC, ILEC, and Independent carriers as well as MMR providers, and re-sellers

• Strong understanding of Central Office infrastructure, colocation, carrier hotels, network architecture, transport interconnection, equipment, Ethernet, TDM & IP networks and services

• Working knowledge of DS0, DS1, DS3, OC-X, Ethernet, IP Transit, GigE, IP, cables, fiber, 3x1, 1x0 DACs, vendor transport equipment and device interface

• General knowledge of switching technologies, routing and IP protocol

• Strong understanding of telecommunications OBF practices and terminologies, with an understanding of Telecordia coding and ASR ordering guidelines

• Traffic analysis (preferred)

• Capacity Management (preferred)

• Transport and Equipment costs (preferred)  

Interpersonal Skills/Characteristics

• Detailed orientated and ability to work well under pressure

• Exhibits a high level of initiative and resourcefulness

• Strong organizational skills with multi-tasking abilities

• Excellent written and verbal communications skills

• Strong technical problem-solving skills

• Self-starter with a high energy level and positive attitude

• Ability to prioritize; balance multiple projects and strong follow-up skills

• Manage time effectively and meet deadlines

• Operate with a considerable degree of credibility and business sense

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.

• CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day. Get in touch and join us on our journey!

The annual starting salary for this position is between $60,000 - 70,000 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications.

This role will be accepting applications until 1/15/2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.