Network Operation Center Operator (NOC)
Job Summary
Job Description
The Network Operation Center Operator (NOC) is responsible for proactively monitoring online games and related systems, ensuring 24/7 service availability. This involves analyzing game and system health using various tools, triaging problems, and providing critical information to on-call personnel. The role includes conducting troubleshooting, participating in bug fixing meetings, creating and maintaining process documentation, deploying patches and builds, and preparing detailed reports on events and issues. The operator must possess strong analytical and communication skills to effectively manage and resolve technical issues.
2 skills required
Job Details
- Proactively monitor a selection of online games and related systems required for 24/7 service
- Analyze and assess game and systems health and performance using various tools for logs, metrics and graphs
- Triage problems and provide on-call personnel with critical information, in a quick, clear and concise manner
- Conduct triage and troubleshooting as well as bug fixing meetings for game development personnel
- Consult, create and maintain process documentation
- Carry out quick patch and build deployments including post deployment smoke testing
- Prepare accurate and timely reports with updates and summaries on events and issues
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About The Company
Joining Sperasoft will provide you the opportunity to work on triple-A games with over billion fans. You will apply your skills to create immersive and emotionally compelling experiences that will keep gamers returning for more. Join us as we push the industry's boundaries and provide gamers with a world-class experience.
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