Network Operations Specialist/Engineer

2 Months ago • All levels • Network Engineering

Job Summary

Job Description

As a Network Operations Specialist/Engineer, you will be responsible for the day-to-day monitoring, troubleshooting, and management of an organization’s network infrastructure. Your role is crucial in ensuring the availability, performance, and security of network services and applications. Key responsibilities include network monitoring using tools to proactively identify and resolve issues; incident management, troubleshooting, and providing solutions to minimize downtime; maintaining accurate records of network configurations, incidents, changes, and performance metrics; collaborating with IT support, system administrators, and other departments; assisting in developing and implementing disaster recovery plans; and providing regular performance reports. The NOC operates 24x7, requiring flexibility in shift work and potential after-hours support for changes or incident resolution. Remote work may be possible, but on-site support is needed.
Must have:
  • Network monitoring and troubleshooting
  • Incident management and resolution
  • Experience with network hardware & protocols
  • Documentation and reporting
  • Collaboration with IT teams
Good to have:
  • SolarWinds, Nagios, or PRTG experience
  • Knowledge of network security best practices

Job Details

Job Title: Network Operations Specialist/Engineer
 
Job Overview:
As a Network Operations Specialist, you will be responsible for the day-to-day monitoring, troubleshooting, and management of an organization’s network infrastructure. Your role will be crucial in ensuring the availability, performance, and security of the network services, and applications.
As an Incident Manager, facilitate technical restoration efforts and communications to achieve service level objectives.  
 
Key Responsibilities:

Network Monitoring: Continuously monitor the network to ensure uptime and performance, using network monitoring tools to identify and resolve issues proactively.
Incident Management: Respond to service-related incidents, troubleshoot issues, and provide solutions to minimize downtime.
Documentation: Maintain accurate records of network configurations, incidents, changes, and performance metrics.
Collaboration: Work closely with the IT support team, system administrators, and other departments to ensure network alignment with organizational goals.
Disaster Recovery: Assist in developing and implementing network disaster recovery plans and business continuity strategies.
Reporting: Provide regular reports on network performance, incidents, and improvements.
 
Skills and Qualifications:
Technical Skills: Experience with network hardware (routers, switches, firewalls, etc.), operating systems (Linux, Windows Server), and network protocols (TCP/IP, DNS, DHCP, etc.).
Network Monitoring Tools: Familiarity with tools like SolarWinds, Nagios or PRTG for real-time network monitoring.
Security Awareness: Knowledge of network security best practices, including VPNs, firewalls, and intrusion detection systems (IDS).
Troubleshooting: Strong problem-solving skills to identify and resolve network-related issues quickly and efficiently.
Communication Skills: Ability to clearly document and communicate technical information to non-technical stakeholders.
 
Work Environment:
The NOC is 24x7 365 operations, shift may vary due to coverage, projects and other factors.
This role may require working outside of regular scheduled hours to support after-hours network changes or incident resolution.
Remote work may be possible, but candidates should be available for on-site support as needed.
 
undefinedundefinedundefined

Similar Jobs

Rockstar Games - NOC Manager

Rockstar Games

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Wind River - Senior Engineer - Cloud

Wind River

Beijing, China (On-Site)
2 Months ago
Arkose Labs - Senior Live Site Engineer

Arkose Labs

Pune, Maharashtra, India (Hybrid)
1 Month ago
Rackspace Technology - Software Engineer IV

Rackspace Technology

India (Remote)
3 Months ago
Next Level Games - Senior IT Administrator

Next Level Games

Vancouver, British Columbia, Canada (On-Site)
3 Months ago
bytedance - Global Network Commercial and Business Development Manager

bytedance

Singapore (On-Site)
8 Months ago
bytedance - Software Development Engineer - Network Observation

bytedance

Singapore (On-Site)
8 Months ago
PlayStation Global - Staff Linux Network Software Engineer

PlayStation Global

London, England, United Kingdom (On-Site)
3 Months ago
bytedance - Site Reliability Engineer - Network Automation - 2025 start

bytedance

Singapore (On-Site)
5 Months ago
The Walt Disney Company - Network Engineer (1-year contract)

The Walt Disney Company

Hong Kong (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Luxoft - Senior Java Developer

Luxoft

Pune, Maharashtra, India (On-Site)
7 Months ago
GMS Services - Senior DevOps Developer

GMS Services

Berlin, Berlin, Germany (On-Site)
10 Years ago
Rockstar Games - Associate Principal Network Engineer

Rockstar Games

Dundee, Scotland, United Kingdom (On-Site)
2 Months ago
Nolimit City - System Administrator

Nolimit City

Stockholm, Stockholm County, Sweden (On-Site)
7 Months ago
Paytm - Devops - Senior DevOps Engineer

Paytm

Noida, Uttar Pradesh, India (On-Site)
8 Months ago
Arkose Labs - Senior Support Engineer

Arkose Labs

Pune, Maharashtra, India (Hybrid)
1 Month ago
Salesforce - Devops Engineer -S/LMTS

Salesforce

Hyderabad, Telangana, India (On-Site)
1 Month ago
Next Level Games - Senior Linux Administrator

Next Level Games

British Columbia, Canada (On-Site)
5 Months ago
high radius - MySQL DBA

high radius

Hyderabad, Telangana, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Accenture - Customer Service Senior Analyst

Accenture

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Cognite - Instructional Designer

Cognite

Bengaluru, Karnataka, India (Hybrid)
7 Months ago
PwC - Director ESG sustainability Climate & Energy Advisory

PwC

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Virtusa - IOS Developer

Virtusa

Pune, Maharashtra, India (Hybrid)
9 Months ago
London stock Exchange - Business Analyst – Data Product (Cloud)

London stock Exchange

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Crowd Strick - Regional Alliances Manager, North

Crowd Strick

Delhi, India (On-Site)
1 Month ago
Accenture - Measurement & Report Analyst

Accenture

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Rackspace Technology - Marketing Operations Senior Manager/Lead

Rackspace Technology

Gurugram, Haryana, India (Remote)
3 Months ago
DevRev - Solutions Engineer

DevRev

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Assystems - Full Stack React and Java Developer

Assystems

Gurugram, Haryana, India (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Network Engineering Jobs

Google - Technical Program Manager II, Network Capacity Planning, Cloud Infrastructure

Google

Sunnyvale, California, United States (On-Site)
2 Months ago
bytedance - Senior Software Engineer, Anti-DDoS - Network Security

bytedance

San Jose, California, United States (On-Site)
3 Months ago
bytedance - Site Reliability Engineer, Edge Services

bytedance

Boston, Massachusetts, United States (On-Site)
8 Months ago
bytedance - Network Automation Engineer

bytedance

Ashburn, Virginia, United States (On-Site)
3 Months ago
bytedance - Backend Engineer(Distributed System) - Network Security - San Jose

bytedance

San Jose, California, United States (On-Site)
8 Months ago
bytedance - Technical Program Manager, Public Cloud

bytedance

Seattle, Washington, United States (On-Site)
4 Months ago
Ion - Cloud Network Engineer

Ion

Italy (Hybrid)
8 Months ago
Trend Micro - Sr. Software Engineer (XDR for Networks)

Trend Micro

Taipei City, Taiwan (On-Site)
9 Months ago
Google - Network Reliability and Predictability Analyst

Google

Singapore (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

San Antonio, Texas, United States (Remote)

Gurugram, Haryana, India (Remote)

Giza, Giza Governorate, Egypt (On-Site)

Riyadh, Riyadh Province, Saudi Arabia (On-Site)

United States (Hybrid)

Frankfurt Am Main, Hessen, Germany (On-Site)

Gurugram, Haryana, India (Hybrid)

Gurugram, Haryana, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Rackspace Technology

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug