New Business Support Administrator

We are seeking a talented individual to join our New Business Consulting Delivery team at MercerMarsh Benefits. This role will be based in Bristol. This is a hybrid role that has a requirement of working at least three days a week in the office.

Mercer Marsh Benefits ™ (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits.

This part of our successful business is responsible for supporting consultants with reviewing, delivering and onboarding all of our Healthcare new business schemes and is a fantastic opportunity to continue your career with a world leading professional services company.

The role: New Business Support Administrator

We will count on you to:

• Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
• Partner with internal/ external stakeholders to achieve the best service for client
• Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
• Champion continuous improvement within your team/location
• Develop and maintain appropriate technical and market knowledge
• Quality check work for junior colleagues 
• Attend client meetings as required
• Act as a training and technical referral for colleagues
   

What you need to have:

• Previous administrative experience in a professional services environment
• A good understanding of Microsoft applications such as Excel, Word and Outlook
• Excellent written and oral communication skills
• Ability to work with numbers
• Excellent planning and organisation skills with the ability to work to deadlines
• Ability to work on own and as a team player, establishing good rapport with clients and colleagues
   

What makes you stand out?

• Experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in Healthcare
• Insurance related experience
• Industry recognised qualifications
   

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. 

#hybrid