ComeOn Group seeks a Norwegian/Swedish speaking CRM Manager to lead their Norway CRM strategy.  Responsibilities include owning and delivering the Norway CRM strategy, managing a team of CRM Execs across sports, casino, and live casino products, delivering player promotions based on behavior analysis, collaborating with various teams for alignment and effective promotional campaigns, influencing product roadmaps, and continuously optimizing CRM performance.  The ideal candidate possesses CRM management experience, understands the online gaming landscape, possesses strong analytical skills, and is creative in engagement strategies.

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ComeOn Group

Software Developer - Backend Services

Norwegian/Swedish Speaking CRM Manager

Senior CRM Manager - Sweden

Dutch Speaking Customer Experience Agent

Swedish Speaking Customer Experience Agent

Scandinavian Speaking Customer Experience Agent

Nordic Speaking Customer Experience Agent

<section aria-labelledby="job-description-title" class="styles--3vx-H" data-ui="job-description"><h2 id="job-description-title">Description</h2><div>ComeOn Group in shortFounded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Operating more than 20 brands on its proprietary platform providing a secure, innovative and entertainment-led player experience across casino and sports betting. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.&nbsp;Location: London + HybridWe are looking for a Norway CRM Manager to lead and own our CRM strategy for Norway. This role will be leading and managing a team of CRM Execs, across 3x products (Sports, Casino &amp; Live Casino) on multiple brands.Responsibilities:<ul> <li>Own and deliver the Norway CRM strategy ensuring we create market-leading experiences.</li> <li>Lead &amp; manage a team of 2x high performing CRM Execs</li> <li>Deliver best in class player promotions based on an understanding of player behaviour across different products.</li> <li>Collaborate with Country Manager, Design team, CRM Managers &amp; BI to ensure there’s alignment across the business and also ensuring we have the best/most effective ATL, Retention, Reactivation &amp; Xsell promotions/offers running</li> <li>Influence product roadmaps to ensure the group has the required bonus tools, features, segmentation and front-end customer experience.&nbsp;</li> <li>Responsible for continuous optimisation of Norway CRM performance – managing CRM/promotional budget and its efficiency to deliver NGW.&nbsp;</li> <li>Research new engagement tools and techniques.</li> </ul> About you:<ul> <li>Experience in CRM</li> <li>Experience of managing a team</li> <li>Strong understanding of the global online gaming landscape.</li> <li>Solid understanding of bonus types, mechanics across the customer lifecycle in sportsbook &amp; casino.</li> <li>Strong numerical and analytical skills, with the ability to use a range of data insights &amp; sources to tell a compelling story</li> <li>Willing to think out of the box to deliver top tier engagement</li> </ul>So what can you expect from ComeOn as a place of work?&nbsp;<ul> <li>A competitive remuneration package inc. a company bonus scheme! 💰</li> <li>Fantastic quarterly team events and weekly company events 😎</li> <li>A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)</li> <li>On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere <a tabindex="0" data-role="button-link" class="button--2de5X button--14TuV tertiary--1JsWJ external" rel="nofollow noreferrer noopener" target="_blank" href="https://emojipedia.org/globe-showing-americas/">🌎</a> </li> <li>Gym membership</li> <li>Medical cash plan/ private health insurance options available </li> </ul>At ComeOn, we have adapted a Hybrid Work model which means that we offer our employees an option to pick their workstation for the day. Want to work from the office a few days a week and some days from home? That’s totally fine with us! ComeOn is known for their inviting and vibrant offices that offer creative areas for collaboration and desk set-ups designed for a Hybrid Work model. When you visit one of our offices you will always be welcomed by a friendly face that will take good care of you. It’s our curiosity that drives our innovative business forward and we work hard in a run together spirit and we always make sure to top it up by having fun! You will not regret picking ComeOn as your next place of work.&nbsp;At ComeOn Group we value diversity and we take concrete action to ensure fairness in our recruitment process. We are committed to assess candidates on their merit without discriminating against any applicant&nbsp;for whatever reason that is protected by law. We truly value you, as you are.&nbsp;Want to know more about us just visit our website <a tabindex="0" data-role="button-link" class="button--2de5X button--14TuV tertiary--1JsWJ external" rel="nofollow noreferrer noopener" target="_blank" href="http://www.comeon-group.com">www.comeon-group.com</a> or any of our social media channels to take a deep dive into our culture!<a tabindex="0" data-role="button-link" class="button--2de5X button--14TuV tertiary--1JsWJ external" rel="nofollow noreferrer noopener" target="_blank" href="https://www.linkedin.com/company/comeon-group">LinkedIn</a><a tabindex="0" data-role="button-link" class="button--2de5X button--14TuV tertiary--1JsWJ external" rel="nofollow noreferrer noopener" target="_blank" href="https://www.instagram.com/wearecomeon/">Instagram</a><a tabindex="0" data-role="button-link" class="button--2de5X button--14TuV tertiary--1JsWJ external" rel="nofollow noreferrer noopener" target="_blank" href="https://www.facebook.com/wearecomeon">Facebook</a></div></section>