Office of the General Counsel - Operations Associate

8 Months ago • All levels • Operations

Job Summary

Job Description

The Operations Associate will support the Office of the General Counsel (OGC) Operations Director and team in delivering OGC projects, including transformation initiatives and innovative solutions for operational efficiency. Responsibilities include adhering to the OGC budget, supporting ME OGC members and General Counsel, driving process improvement, identifying automation opportunities, collaborating with IT on technology needs, implementing OGC projects, utilizing Gen AI tools, maintaining legal technology platforms and electronic filing systems, and updating the OGC SharePoint site. The role also involves identifying process improvements, participating in continuous improvement initiatives, and staying current with industry trends. A key focus is on enhancing efficiency and improving OGC services to the business.
Must have:
  • Project management experience
  • Process improvement skills
  • Gen AI tool experience
  • Legal technology knowledge
  • Strong collaboration skills
  • Fluent in English and Arabic
Good to have:
  • Digital transformation experience
  • Experience implementing technology solutions

Job Details

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Risk & Quality (R&Q)

Management Level

Associate

Job Description & Summary

The Operations Associate will work with the OGC Operations Director and wider OGC Operations team to deliver OGC projects, including transformation initiatives and implementation of innovative solutions to drive operational efficiency.

Financial 

  • Adheres to the OGC budget, understands basic principles of firm finances and finds ways to improve financial best practice within OGC

Customers

  • Supports the ME OGC members and ME General Counsel (GC) on a wide range of operational matters

Internal Process

  • Supports transformation initiatives in the OGC, driving process improvement in collaboration with transformation leads within PwC

  • Identifies opportunities for automating legal processes and implementing tools to enhance efficiency

  • Collaborates with IT to ensure legal technology needs are met and align with overall company tech strategy

  • Supports with implementation of OGC projects by driving forward workstreams and project managing and monitoring efficient delivery

  • Identifies opportunities and actively utilizes GEN AI tools in improving OGC’s service to the business

  • Provides support for implementation and maintenance of legal technology platforms

  • Supports with developing and maintaining electronic filing systems to ensure legal documents are organized and accessible

  • Assists with the creation and maintenance of a repository of all contracts, ensuring they are up to date and easily accessible for the OGC team

  • Updates and maintains OGC Sharepoint Site

  • Identifies process improvements of OGC systems and processes

  • Supports on transformation projects ensuring alignment with business goals

  • Participates in continuous improvement initiatives, using the latest  methodologies

  • Stays up-to-date with industry trends and emerging technologies to identify new opportunities for operational excellence.

Education

  • A professional or academic qualification (degree level or equivalent), and relevant practical experience in areas including operations, project management, transformation, consulting and technology.

Language

  • Fluent English and Arabic

Overall Experience

  • Experience in digital transformation projects is highly desirable

  • Knowledge of implementing technology solutions is preferable

  • Experience of project management is advantageous

  • Hands-on experience of using GEN AI tools 

  • Ability to build relationships and work effectively as part of a team and engage with stakeholders at all levels of the organization.


 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

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About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


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