On-Site Virtual Customer Service Representative

1 Year ago • 1-2 Years • Customer Service

Job Summary

Job Description

Join Evolution's dynamic team as a Game Presenter, showcasing casino games live on-camera! Must have customer service, communication, and presentation skills. Prior dealing experience not required.
Must have:
  • Customer Service
  • Communication Skills
  • Presentation Skills
  • Gaming License
Good to have:
  • Hospitality Experience
  • Live Streaming
  • Casino Games
  • Fast Learner
Perks:
  • Performance Bonuses
  • Career Growth

Job Details

Company Description

America’s 1st online casino is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.

Since 2006, Evolution has been the leading product company of virtual casino games. We’ve evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.

To see who we are as a company please click on the 60 second video below:

 https://evolutiongaming.sharepoint.com/:v:/s/EVO-Global-Assets/ETepQ0pO_w5FkDuq4_lvc64BK8z1BgdJD3ISgfURGtO_9g?e=mND2JL

Job Description

Pay - $18-$23/hr

Are you service oriented and looking for an exciting opportunity? Then Evolution is the right place for you! As a Game Presenter, presentation and personality are key as you’ll be presenting casino games live on-camera! No prior dealing experience is required.

No dealing experience is required as you will spend the first two weeks of your employment in our Evolution Academy. Here you will be taught how to lead a game of Blackjack, Roulette and Baccarat as well as how to present games in front of the camera.

As an Online Casino Dealer, you will be spending most of your working day live on camera; hosting casino games and interacting with players who are live-streaming the games to their devices. You will be working rotating shifts with regular breaks. The studio is a 24/7 operation, must be able to work a flexible schedule, evenings, weekends and holidays. This is an on-site position.

We offer you:

  • Career Advancements
  • Paid Break Time
  • Paid Training
  • 10 days of paid time off
  • Medical/Dental/Vision Coverage

For more information about us visit evolution.com/careers/USA

What we are looking for:

  • Professional, mature and with a natural ability to follow work rules
  • Service-minded with good communications skills
  • Responsible and dedicated - towards your work and your colleagues
  • Able to provide an engaging and rewarding experience for our live players
  • Able to quickly grasp new concepts.

Qualifications

  • High School Diploma or Equivalent
  • Must be 21 years of age or older.
  • Must be able to obtain a MI Gaming License
  • Required to successfully complete a pre-employment background check.
  • Wear assigned uniforms and maintain professional appearance standards.
  • 1-2 years of work experience in a customer service and hospitality-oriented role.
  • Responsible, dedicated, and dependable.

Additional Information

This position is an excellent opportunity to join the fast-growing team, we also offer:

  • Hourly Rate + Tips & Performance Bonuses
  • 401K Match
  • Paid Time Off
  • Paid Break Time                    
  • Paid Full Game Technique Training
  • Flexible part time scheduling
  • Career Growth Opportunities
  • Employee Referral Program
  • Medical, Dental & Vision Insurance Plans
  • Nationwide Employee Discount Program
  • Centrally located modern studio environment with break room & refreshments

More information on www.evolution.com 

All your information will be kept confidential according to EEO guidelines.

#EVOMIH

About Us

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Evolution US was established in 2018. More information on Evolution.com.

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About The Company

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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