Operations Analyst - Client On Boarding

2 Months ago • 1-2 Years • Operations

Job Summary

Job Description

The Operations Analyst - Client On Boarding role involves managing account setup through integrated processes and systems. Responsibilities include setting up, amending, and reviewing customer numbers, creating and issuing customer numbers, liaising with regional teams, performing sanction screening, completing entity matching, and maintaining data accuracy. The role requires interaction with diverse colleagues and stakeholders, offering career development and training opportunities. The ideal candidate should possess good communication and interpersonal skills with the ability to work with multiple stakeholders. This role is hybrid.
Must have:
  • 1-2 years of experience within Client On Boarding/KYC
  • Proficient in using Microsoft Excel
  • Degree holder in any field
Good to have:
  • Good communication and interpersonal skills
  • Willing to learn and take on new challenges
  • Excellent coordination skills and ability to work with multiple stakeholders

Job Details

Company:

MMC Corporate

Description:

We are seeking a talented individual to join our Client On Boarding team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Operations Analyst - Client On Boarding

What can you expect?

  • Be a part of a regional operational shared service center
  • Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

  • Career Development and Training Opportunities
  • Explore opportunities to work on regional and global projects
  • Conducive Smart Office work environment

We will count on you to:

  • Manages Account Setup via a series of integrated processes and systems and conducts prospect/client account setup tasks including, but not limited to: adds, registration conflicts, and investigations to enable high quality and dependable data management services.
  • To set up, amend and review customer numbers for all trade/ insurance related counterparties in internal databases.
  • To create and issue customer numbers in Marsh systems for all countries in Asia except Japan and Korea
  • Liaises with regional teams, country / global colleagues and business contacts if research requires further investigation, or if new additions are identified to be added to the master repository.
  • Perform sanction screening for clients in several jurisdictions to fulfill country KYC requirements.
  • Completes entity matching of new and updated client/prospect business information against global database to minimize duplicates.
  • Maintain data accuracy and consistency in the customer management database.
  • To perform User Acceptance Testing (UAT) following any system changes.

What you need to have:

  • A Degree holder in any field
  • Fresh Graduates are encouraged to apply
  • 1 -2 years working experience within Client On Boarding/ KYC
  • Proficient in using Microsoft Excel

What makes you stand out:

  • Good communication and interpersonal skills
  • Willing to learn and take on new challenges
  • Excellent coordination skills and ability to work with multiple stakeholder

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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