Operations/Change Manager

2 Weeks ago • 3 Years + • Operations

Job Summary

Job Description

N-iX seeks an Operations/Change Manager to join its HR CoE team. Responsibilities include designing and implementing key company processes (HRMS implementation, recruitment efficiency, performance management, etc.), measuring change success, supporting change management efforts via impact analysis and communication planning, and leveraging data to evaluate strategies. The role requires strong analytical, communication, and leadership skills, and experience in change management or organizational development.
Must have:
  • 3+ years experience in similar role
  • Advanced MS PowerPoint, Excel, BPMN
  • Upper-intermediate English
  • Strong analytical & logical skills
  • Excellent communication & presentation skills
Good to have:
  • Large-scale change management program experience
  • HRMS implementation experience
  • Extensive communication plan creation
  • Product management or business analysis experience
  • LEAN or similar certifications
  • People analytics experience
Perks:
  • Flexible working format
  • Competitive salary & compensation
  • Personalized career growth
  • Professional development tools
  • Active tech communities
  • Education reimbursement
  • Corporate events & team buildings

Job Details

N-iX is an international company with Ukrainian roots that helps businesses across the globe develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in nine countries spanning Europe, the US, and Latin America. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.

We believe that it is all about a team. And that is why “We are looking for a team of missionaries, not a team of mercenaries.” Mercenaries build whatever they're told to build. Missionaries are true believers in the vision and are committed to solving problems.

We are looking for an Operations/Change Manager to join our HR CoE team

You will be empowered to figure out the best solutions and implement the change that makes a difference for the whole company.

You will be empowered and accountable for:

  • Design and implementation of key company processes and initiatives, such as: HRMS implementation, recruitment efficiency, performance management, onboarding, engagement surveys and people culture, job architecture, people analytics, etc.
  • Measure change success, make the process stick and continuously improve it
  • Support change management efforts through impact analysis, key stakeholder identification, communications planning and thought partnership.
  • Leverage data to evaluate strategies and programs measuring the achievement of established goals and action plans.

Requirements:

  • 3+ years of experience in a similar role (Change manager / Operations Manager/  Organizational Development Manager, etc)
  • Advanced user of MS PowerPoint, Excel, BPMN tools
  • Upper-intermediate + level of English
  • Self-starter that demonstrates leadership with or without formal authority
  • Good analytical and logical skills
  • Ability to drill down to find root cause of issues
  • Ability to thrive in an ambiguous environment
  • High degree of emotional intelligence
  • Excellent facilitation, presentation and communication skills

It would be great if you have experience or passion to grow in such areas as:

  • Leading large-scale change management programs
  • Implementing HRMS tool
  • Creating extensive communication plans and content
  • Product management or Business analysis
  • LEAN or other similar certifications
  • People analytics 

We offer*:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

*not applicable for freelancers

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