Operations Coordinator

2 Months ago • All levels • Operations

Job Summary

Job Description

The Operations Coordinator in Cluj-Napoca will play a crucial role in ensuring a seamless customer experience for Tesla vehicle deliveries. Responsibilities include coordinating vehicle movements, monitoring delivery schedules, managing vehicle repairs and refurbishments, and maintaining organized seating arrangements. The role also encompasses managing the rental car fleet, handling used car acceptance, inspection, preparation, shipping, and delivery. Further responsibilities include identifying team needs for processes, tools, and support, collaborating with various teams (sales, logistics, service), and supporting escalations to maintain customer satisfaction. The ideal candidate will possess strong organizational skills, cross-functional collaboration abilities, proficiency in MS Office and internal business systems, and a willingness to work flexible hours, including weekends and holidays. A valid driver's license and excellent communication skills in English and Romanian are essential.
Must have:
  • Coordinate vehicle movements and deliveries
  • Manage vehicle repairs and fleet
  • Excellent communication and collaboration
  • Proficient in MS Office and internal systems
  • Strong organizational and time management skills
  • Valid driver's license
  • Fluent in English and Romanian
Perks:
  • Career development and further education
  • Competitive salary and benefits package
  • Tesla shares or Cash Award
  • Positive working atmosphere

Job Details

What to Expect

As an Operations Coordinator you will work cross-functionally to provide an exceptional experience for our customers. You'll also plan, coordinate and track all vehicle preparation and delivery operations, effectively communicate status updates and improve operational efficiency. You offer excellent customer service and at the same time can arouse enthusiasm in the owners. This role directly supports Tesla's mission by creating a scalable delivery experience for our customers.

 

We offer

 

Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. product and sales training)

Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything

Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy

Benefits and benefits: You can expect a competitive salary and benefits package that, in addition to Tesla shares or a CashAward

Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy

What You’ll Do

You will be responsible for coordinating vehicle movements, monitoring delivery schedules, coordinating vehicle repairs and refurbishments, and ensuring that seats are carefully organized and maintained

The management of the rental car fleet as well as used car acceptance, inspection, preparation, shipping and delivery are part of your area of responsibility in addition to the new car business

You will identify the team's needs for processes, tools and appropriate support (training, communication, etc.)

You will work with all employees at your location to provide our customers with an exceptional experience on the day of delivery

As an Operations Coordinator, you will be the link to other teams (sales, logistics, service) and work with them cross-functionally

An important part of your job will be supporting escalations to manage customer satisfaction

What You’ll Bring

You have the ability to build and maintain cooperative cross-functional relationships

You are technologically versed and able to work with internal business systems, MS Office and MS Excel

You enjoy working in a dynamic and fast-paced environment where it is important to multitask and set appropriate priorities

You excel in your ability to organize tasks and processes, as well as track results and performance

You are willing to support flexible working hours, even on weekends and holidays

You are in possession of a valid driver's license and show safe driving behavior

Good knowledge of English and very good knowledge of the local language, both oral and written, are an important prerequisite

Similar Jobs

Microsoft - Technical Program Manager - Azure Core - Cloud Buildout Infrastructure & Lifecycle

Microsoft

Bucharest, Bucharest, Romania (On-Site)
1 Day ago
PwC - VAT Compliance Specialist

PwC

Nicosia, Nicosia, Cyprus (On-Site)
3 Months ago
Riot Games - Principal Insights Analyst - Player Platform

Riot Games

Los Angeles, California, United States (On-Site)
5 Months ago
The Walt Disney Company - Shipwide Resident Director

The Walt Disney Company

Toronto, Ontario, Canada (On-Site)
1 Week ago
Plarium - Marketing Data Analyst

Plarium

Herzliya, Tel Aviv District, Israel (On-Site)
2 Months ago
Tencent - IT Operations Intern

Tencent

Amsterdam, North Holland, Netherlands (On-Site)
1 Month ago
Netflix - Promotional Assets Coordinator, Launch Operations

Netflix

Mumbai, Maharashtra, India (On-Site)
5 Months ago
Netflix - Engineering Manager, Security Incident Response

Netflix

Poland (Remote)
1 Week ago
Tesla - Delivery Manager

Tesla

Quincieux, Auvergne-Rhône-Alpes, France (On-Site)
2 Months ago
People Can Fly - Live Operations Technician

People Can Fly

Montreal, Quebec, Canada (Remote)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Virtuos - Regional Marketing Manager - North America

Virtuos

San Francisco, California, United States (Hybrid)
1 Week ago
WebFX - Technical Sourcing Specialist/Recruiter

WebFX

Philippines (Remote)
2 Months ago
The Walt Disney Company - Strategic Pricing Analyst

The Walt Disney Company

Montévrain, Île-de-France, France (Hybrid)
6 Days ago
Garena - Product Associate

Garena

Casablanca, Casablanca-Settat, Morocco (On-Site)
6 Months ago
Corsair - Manager, Pricing & Analytics

Corsair

Taiwan (On-Site)
1 Month ago
Match Group - Data Science II (Marketing Analytics)

Match Group

San Francisco, California, United States (Hybrid)
6 Months ago
Virtuos - Associate Producer

Virtuos

Czechia (On-Site)
1 Week ago
Microsoft - Partner Sales Executive

Microsoft

London, England, United Kingdom (On-Site)
4 Days ago
Insomniac Games - Director, Design Management

Insomniac Games

United States (Remote)
1 Month ago
ByteDance - Lark APAC Partnerships & Scale-Ups Marketing Intern - 2025 Start

ByteDance

Singapore (On-Site)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Cluj-Napoca, Cluj County, Romania

PwC - Sustainability Manager (ESG) with German

PwC

Bucharest, Bucharest, Romania (On-Site)
6 Months ago
Google - Senior Software Engineer, Mobile (Android)

Google

Bucharest, Bucharest, Romania (On-Site)
1 Week ago
PwC - Senior Accountant

PwC

Bucharest, Bucharest, Romania (On-Site)
6 Months ago
Google - Software Engineer III, Android Enterprise

Google

Bucharest, Bucharest, Romania (On-Site)
1 Week ago
Funcom - Automation Scripter - Internship

Funcom

Bucharest, Bucharest, Romania (On-Site)
1 Week ago
Every matrix - Security Engineer

Every matrix

Bucharest, Bucharest, Romania (Hybrid)
3 Months ago
Playtika - Senior Java Developer

Playtika

Romania (Hybrid)
5 Months ago
Google - Software Engineer II, Health Platform Nova

Google

Bucharest, Bucharest, Romania (On-Site)
1 Week ago
Google - Software Engineer, Android, CoreOS

Google

Bucharest, Bucharest, Romania (On-Site)
1 Week ago
Funcom - Environment Artist - Internship

Funcom

Bucharest, Bucharest, Romania (On-Site)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Operations Jobs

GoTo Group - Operations & Data Intern

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
5 Months ago
Ourpalm - Operations Manager

Ourpalm

Beijing, Beijing, China (On-Site)
1 Week ago
Hawk Eye Innovations - Match Operations Assistant - Berlin

Hawk Eye Innovations

Berlin, Berlin, Germany (On-Site)
1 Day ago
Google - Generative AI Labeling and Quality Lead

Google

Bengaluru, Karnataka, India (On-Site)
6 Days ago
Tesla - Parts Service Associate/Warehouse Worker

Tesla

Hamburg, Hamburg, Germany (On-Site)
2 Months ago
Evolution - French Speaking Game Presenter

Evolution

Spa, Wallonia, Belgium (On-Site)
10 Months ago
Google - Operations Excellence Manager, Global Vendor Operations, YouTube

Google

Bengaluru, Karnataka, India (On-Site)
6 Days ago
Google - Associate, Business Operations and Strategy

Google

San Francisco, California, United States (On-Site)
6 Days ago
Microsoft - Senior Support Escalation Manager

Microsoft

Sydney, New South Wales, Australia (Hybrid)
1 Week ago
ByteDance - Technical Project Manager, Server Deployment

ByteDance

Singapore (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug