Operations Coordinator
Job Summary
Job Description
- Coordinate vehicle movements and deliveries
- Manage vehicle repairs and fleet
- Excellent communication and collaboration
- Proficient in MS Office and internal systems
- Strong organizational and time management skills
- Valid driver's license
- Fluent in English and Romanian
- Career development and further education
- Competitive salary and benefits package
- Tesla shares or Cash Award
- Positive working atmosphere
4 skills required
Job Details
As an Operations Coordinator you will work cross-functionally to provide an exceptional experience for our customers. You'll also plan, coordinate and track all vehicle preparation and delivery operations, effectively communicate status updates and improve operational efficiency. You offer excellent customer service and at the same time can arouse enthusiasm in the owners. This role directly supports Tesla's mission by creating a scalable delivery experience for our customers.
We offer
Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. product and sales training)
Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything
Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy
Benefits and benefits: You can expect a competitive salary and benefits package that, in addition to Tesla shares or a CashAward
Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy
You will be responsible for coordinating vehicle movements, monitoring delivery schedules, coordinating vehicle repairs and refurbishments, and ensuring that seats are carefully organized and maintained
The management of the rental car fleet as well as used car acceptance, inspection, preparation, shipping and delivery are part of your area of responsibility in addition to the new car business
You will identify the team's needs for processes, tools and appropriate support (training, communication, etc.)
You will work with all employees at your location to provide our customers with an exceptional experience on the day of delivery
As an Operations Coordinator, you will be the link to other teams (sales, logistics, service) and work with them cross-functionally
An important part of your job will be supporting escalations to manage customer satisfaction
You have the ability to build and maintain cooperative cross-functional relationships
You are technologically versed and able to work with internal business systems, MS Office and MS Excel
You enjoy working in a dynamic and fast-paced environment where it is important to multitask and set appropriate priorities
You excel in your ability to organize tasks and processes, as well as track results and performance
You are willing to support flexible working hours, even on weekends and holidays
You are in possession of a valid driver's license and show safe driving behavior
Good knowledge of English and very good knowledge of the local language, both oral and written, are an important prerequisite
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