Operations Director - China
Job Summary
Job Description
The Operations Director - China oversees daily activities and operational functions in China, ensuring efficiency, productivity, and alignment with business goals. Responsibilities include collaborating with business leaders to achieve goals, optimizing processes, managing budgets and financial performance, ensuring compliance, mentoring staff, building a high-performing team culture, supporting talent acquisition, analyzing data for improvement, and preparing operational reports. This role also acts as the primary accountability partner for promoting communications and inclusion across all global branch offices. The ideal candidate will possess strong analytical, organizational, and interpersonal skills, and experience in operational functions within the gaming industry is preferred.
Must have:
- 7+ years leadership experience in operational functions
- Strong analytical, organizational & interpersonal skills
- Experience managing budgets & driving cost efficiencies
- Proficiency in operational tools & software
- Excellent communication, negotiation & decision-making skills
Good to have:
- Experience in the gaming industry
- MBA degree
Perks:
- 100% company-paid medical, dental, and vision
- Unlimited Flexible Time Off
- Personalized career roadmap
- Professional development opportunities
3 skills required
Job Details
ABOUT US
At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.
Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.
Longevity Opportunity Vision Enjoy the game!
We are seeking an Operations Director to oversee China's daily activities and operational functions. This leadership role ensures efficiency, productivity, and alignment with business goals. The ideal candidate will have strong analytical, organizational, and interpersonal skills to lead diverse teams and drive operational excellence. This role also serves as the primary accountability partner for promoting communications and inclusion of all branch offices across the world-wide organization on behalf of business units and back office units.
Responsibilities:
- Collaborate with the business line leaders to set and achieve business goals.
- Lead the optimization of processes to enhance productivity and reduce costs.
- Oversee daily operational activities, ensuring efficiency and quality standards.
- Help manage budgets, forecasts, and financial performance for operational departments.
- Ensure compliance with industry regulations and company policies.
- Mentor, support, and develop managers and staff.
- Build a high-performing team culture, emphasizing collaboration and accountability.
- Support talent acquisition, retention, and professional development initiatives.
- Analyze data to identify areas for improvement and implement solutions.
- Prepare and present operational performance reports to stakeholders.
- Work closely with other Business Units to support organizational objectives.
- Support corporate back office functions such as HR, Talent, IT, Finance, Legal, etc.
- Drive alignment between operational functions and business strategies.
- Identify and resolve operational bottlenecks and inefficiencies.
Requirements:
- Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred).
- Proven experience (7+ years) in a leadership role preferably in Operational functions.
- Experience in the gaming industry preferred.
- Strong strategic thinking and problem-solving abilities.
- Excellent leadership and people management skills.
- Proficiency in operational tools and software (e.g., ERP systems, CRM platforms).
- Outstanding communication, negotiation, and decision-making skills.
- Experience in managing budgets and driving cost efficiencies.
Don’t meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don’t meet every requirement. At Xsolla, we are committed to building a diverse and inclusive community, so if you think you could be amazing in this role, even without all the listed qualifications, please apply! You may be exactly who we didn’t even know we need.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the UA Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Credit history check
Professional license verification
Relevance to Job Responsibilities:
The background check is relevant to this position because the following role responsibilities include creating assets for branding, and accessing confidential company data.
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
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About The Company
Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games. Serving only the video game industry, Xsolla caters to businesses from indie to enterprise, with solutions that solve the complexities of distribution, marketing, and monetization so developers, publishers, and platform partners. Our goal is to increase your audience, sales and revenue.
Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation.
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