Operations Engineer

4 Weeks ago • All levels • DevOps

Job Summary

Job Description

Playtech's Live Unit seeks a proactive Operations Engineer for third-level support of Live Casino products. Responsibilities include assisting other teams in troubleshooting, monitoring services (Grafana/VictoriaMetrics), investigating issues impacting Live services, supporting DevOps functions (scripting for tool creation), and participating in on-call rotation. The ideal candidate possesses experience in technical support, system administration, DevOps, or QA, strong Linux skills, scripting knowledge (Bash/Python/Perl), networking expertise, and excellent communication.
Must have:
  • Technical Support/DevOps experience
  • Linux expertise
  • Scripting (Bash/Python/Perl)
  • Networking knowledge (TCP/IP, DNS)
  • Excellent communication (English)
Good to have:
  • Kafka experience
  • Cloud systems knowledge
  • IT higher education
Perks:
  • Global scope and inclusive environment
  • Constant learning and development
  • Active lifestyle and mental well-being support
  • Fun company events
  • Additional compensation for on-call rotation

Job Details

Company Description

About Playtech                                    

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience. 

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. 

Ready to level up your career?

Playtech‘s Live Unit is looking for a proactive Operations Engineer with excellent communication and problem-solving skills.

Job Description

Your influential mission. You will...

  • Act as third-level support for issues with Live Casino Product.
  • Assist and coordinate other teams in Playtech to understand and resolve problems with our service, including the creation of defects in JIRA.
  • Monitor the service using Grafana/ VictoriaMetrics tools to make sure it's healthy.
  • Investigate issues in other Playtech products that could affect the Live service and work with other teams to resolve them.
  • Support Live DevOps function and use your scripting skills to create new tools.
  • Participate in on-call rotation (for additional compensation).

Qualifications

Components for success. You...

  • Posses previous experience as a Technical Support Engineer, System Administrator, DevOps Engineer, QA Engineer or similar role.
  • Are experienced with Linux.
  • Have some knowledge in scripting languages (Bash/Python/Perl) which will help you to automate repetitive tasks.
  • Have knowledge of networks (TCP/IP, DNS, DHCP, NAT, subnetting, etc.).
  • Have excellent communication skills in English (both spoken and written).
  • Learn as you go, think out of the box and seek ways to make processes smoother.
  • Are punctual, attentive to details and able to work under pressure.

You'll get extra points for...

  • Previous experience with Kafka.
  • Having knowledge of Cloud systems.
  • Having higher education in the field of IT (or related, or in progress).

Additional Information

Thrive in a culture that values...

  • Initiative-taking and confident approach at the workplace.
  • Global scope and inclusive working environment.
  • Constant learning and development opportunities.
  • Active lifestyle and mental well-being.
  • Fun and engaging company events.

LIVE UNIT
We are responsible for our premium casino product, offering the remarkable thrill of a real-time casino game. It’s a one-of-a-kind high-level tech product and we are constantly looking for visionary and next-generation technologies to push the industry forward.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

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About The Company

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries


Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.


We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.


The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.


Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.


Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.


If you are an ambitious, creative thinker and would like to work for us we want to hear from you!


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