Operations Import Manager - APAC

1 Month ago โ€ข 8 Years + โ€ข Campaign Management

Job Summary

Job Description

The Ops Import Manager is the key regional conduit between APAC Marketing teams and operational partners in UCAN, LATAM, and EMEA. This role ensures efficient campaign import from other regions to APAC, setting asset expectations, understanding market needs, and managing regional activations. Responsibilities include managing deliverables across various campaigns, setting timelines, and handling production and operational needs. The ideal candidate possesses 8+ years of marketing production experience, expertise in localization workflows, and strong cross-functional partnership skills. The position requires managing multiple complex campaigns concurrently, navigating complex tools, and maintaining operational best practices for campaign production. The role is based in Singapore.
Must have:
  • 8+ years marketing production experience
  • End-to-end campaign production expertise
  • Multi-media asset delivery experience
  • Exceptional communication & organization
  • Cross-functional partnership skills

Job Details

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Overview:

The Ops Import Manager is the key regional conduit between APAC Marketing teams and operational partners in UCAN, LATAM and EMEA. This person ensures that campaigns coming from other regions are imported into APAC in the most efficient way, by setting up clear asset expectations upstream, understanding the import needs for every supporting APAC market, setting context for any specific spec/format needs, and championing / consulting on regional activations. 

The role will require 8+ years of marketing production experience, and is best suited for someone with an all-encompassing producer background. The successful candidate will have an expert knowledge of marketing campaigns and localisation workflows, including understanding the creative and production process, with demonstrable ability to navigate complex tools and workflows whilst maintaining operational best practices for campaign production. The position is based in Singapore.

Key Areas & Skills:

PROJECT MANAGEMENT

  • Manage the deliverables needs of all APAC markets importing campaigns, across single, multi-title and brand.

  • Set regional timelines and manage project deliverables and campaign resources. 

  • Manage all production and operations needs for the APAC markets.

  • Exceptional communication and organizational skills.  

  • Multi-tasker, able to manage several complex campaigns and workstreams concurrently with multiple stakeholders across different regions and timezones.

  • Solution-oriented, able to pivot and find ways to achieve the deliverables needed for the success of the campaign. 

PRODUCTION KNOWLEDGE 

  • Fully versed in end-to-end marketing campaign production and experience delivering assets for multi-media channels including OOH / DOOH, TV, VOD, Paid Social and Digital Reserve. 

  • Ability to brief, champion, consult and/or find the most efficient solutions for  implementing creative activations pan-APAC, with strong understanding of market nuances and media complexities.  

  • Knowledge in the production ecosystem when it comes to production timelines, creative development, localization and  trafficking of key promotional materials. 

  • Strong understanding of creative best practices and can have creative excellence top of mind. 

ASSET RESOURCING

  • Go-to person for asset resourcing for all import campaigns.

  • Close partner to APAC Marketing Planning team and FP&A teams in reactive campaigns, to make sure teams have assets in place to run a campaign. 

CROSS FUNCTIONAL PARTNERSHIP & RELATIONSHIP

  • Main operational partner for the regional ops teams in LATAM, EMEA and UCAN.

  • Main partner to the in-country title managers and Marketing Production to make sure all their needs are accounted for when ex-APAC teams are developing their campaigns. 

  • Close collaboration with the Marketing Planning team in APAC to set context and needs upstream for the region. 

  • Ensure a regular flow of information between all cross-functional partners to share updates on project timelines and escalate any anticipated production issues.

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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About The Company

Netflix is one of the world's leading entertainment services with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

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