Operations Manager

1 Year ago • All levels • Operations

Job Summary

Job Description

As an Operations Manager at Blitz (a gaming platform by Voodoo), you will drive business growth and operational excellence. This involves designing automated systems for streamlined processes, optimizing payment infrastructure for stability, and implementing fraud prevention strategies using data analytics. You'll also develop and optimize the custom CRM system, oversee customer support, and handle legal and financial matters. Data analysis will be crucial for deriving insights and measuring performance, and you will build relationships with cross-functional teams to ensure alignment. Furthermore, you'll create scalable solutions for operational challenges. This role requires a highly analytical individual with strong problem-solving abilities and a deep interest in gaming.
Must have:
  • Drive strategic initiatives for growth and efficiency
  • Design and implement automated systems
  • Manage and optimize payment infrastructure
  • Develop and execute fraud prevention strategies
  • Lead CRM system development and optimization
  • Oversee customer support operations
  • Handle legal and financial matters
  • Conduct data analysis and measure performance
  • Build relationships with cross-functional teams
  • Create and implement scalable solutions
Good to have:
  • Experience in investment banking, management consulting, or private equity
  • Deep interest in gaming
Perks:
  • Competitive salary
  • Swile Lunch voucher
  • Gymlib
  • Premium healthcare coverage
  • Wellness activities in the Paris office
  • Remote days on Fridays

Job Details

Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.

Team

Blitz is a gaming platform launched by Voodoo in 2021, allowing players to compete on mobile games for real cash prizes (head-up, tournaments, leagues, etc.). It is leveraging Voodoo’s unique game portfolio to engage users in a fun and rewarding way.

We're looking for an Operations Manager to join our team at Blitz. In this role, you'll be responsible for driving operational excellence and business growth through data-driven strategies and process optimization.

Role
  • Drive strategic initiatives to enhance business growth and operational efficiency
  • Design and implement automated systems to streamline processes and improve team productivity
  • Manage and optimize the payment infrastructure to ensure system stability and operational efficiency
  • Develop and execute comprehensive fraud prevention strategies through data analytics
  • Lead the development and optimization of our custom CRM system for improved user retention
  • Oversee customer support operations and implement process improvements
  • Handle legal and financial matters related to business operations
  • Conduct in-depth data analysis to derive actionable insights and measure performance
  • Build and maintain relationships with cross-functional teams to ensure aligned execution
  • Create and implement scalable solutions for operational challenges

Profile

  • Master's degree in top tier Engineering school
  • Highly analytical, meticulous attention to detail, and organizational skills
  • Strong analytical skills with experience in data analysis and performance tracking
  • Excellent problem-solving abilities and strategic thinking
  • Nice to have a first experience in investment banking, management consulting or private equity firm
  • Deep interest in gaming
  • English and French proficiency
  • A team player with a deep collaborative mindset,
  • Excellent interpersonal and communication skills, and a positive attitude toward receiving, acting on, and providing feedback
  • Demonstrated accountability, independence, and ownership over your work

Benefits

  • Competitive salary upon experience
  • Swile Lunch voucher
  • Gymlib (100% borne by Voodoo)
  • Premium healthcare coverage SideCare, for your family is 100% borne by Voodoo
  • Wellness activities in our Paris office
  • Remote days on Fridays

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