Operations Manager

1 Year ago • All levels

Operations

Job Description

As an Operations Manager at Blitz (a gaming platform by Voodoo), you will drive business growth and operational excellence. This involves designing automated systems for streamlined processes, optimizing payment infrastructure for stability, and implementing fraud prevention strategies using data analytics. You'll also develop and optimize the custom CRM system, oversee customer support, and handle legal and financial matters. Data analysis will be crucial for deriving insights and measuring performance, and you will build relationships with cross-functional teams to ensure alignment. Furthermore, you'll create scalable solutions for operational challenges. This role requires a highly analytical individual with strong problem-solving abilities and a deep interest in gaming.

Good To Have:

Experience in investment banking, management consulting, or private equity
Deep interest in gaming

Must Have:

Drive strategic initiatives for growth and efficiency
Design and implement automated systems
Manage and optimize payment infrastructure
Develop and execute fraud prevention strategies
Lead CRM system development and optimization
Oversee customer support operations
Handle legal and financial matters
Conduct data analysis and measure performance
Build relationships with cross-functional teams
Create and implement scalable solutions

Perks:

Competitive salary
Swile Lunch voucher
Gymlib
Premium healthcare coverage
Wellness activities in the Paris office
Remote days on Fridays

Add these skills to join the top 1% applicants for this job

team-management

cross-functional

communication

team-player

data-analytics

user-retention

Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.

Team

Blitz is a gaming platform launched by Voodoo in 2021, allowing players to compete on mobile games for real cash prizes (head-up, tournaments, leagues, etc.). It is leveraging Voodoo’s unique game portfolio to engage users in a fun and rewarding way.

We're looking for an Operations Manager to join our team at Blitz. In this role, you'll be responsible for driving operational excellence and business growth through data-driven strategies and process optimization.

Role

Drive strategic initiatives to enhance business growth and operational efficiency
Design and implement automated systems to streamline processes and improve team productivity
Manage and optimize the payment infrastructure to ensure system stability and operational efficiency
Develop and execute comprehensive fraud prevention strategies through data analytics
Lead the development and optimization of our custom CRM system for improved user retention
Oversee customer support operations and implement process improvements
Handle legal and financial matters related to business operations
Conduct in-depth data analysis to derive actionable insights and measure performance
Build and maintain relationships with cross-functional teams to ensure aligned execution
Create and implement scalable solutions for operational challenges

Profile

Master's degree in top tier Engineering school
Highly analytical, meticulous attention to detail, and organizational skills
Strong analytical skills with experience in data analysis and performance tracking
Excellent problem-solving abilities and strategic thinking
Nice to have a first experience in investment banking, management consulting or private equity firm
Deep interest in gaming
English and French proficiency
A team player with a deep collaborative mindset,
Excellent interpersonal and communication skills, and a positive attitude toward receiving, acting on, and providing feedback
Demonstrated accountability, independence, and ownership over your work