Operations Manager, OKX Netherlands

• Working with the Country Manager and Regional Lead to develop business strategies in alignment with team and company priorities.
• Plan and monitor the day-to-day running of the business to ensure smooth operation across functions such as marketing, customer support, legal and compliance.
• Develop, implement and maintain operational processes in line with the business plan and strategy.
• Define a vision for the local business, set and manage team goals.
• Be able to understand and interpret data and use it to set business priorities.
• Maintaining a strong team culture of trust, accountability, and commitment to impact.
• Ability to execute cross-functional work and coordinate multiple projects at the same time.
• Oversee expenses and budgeting to help the organisation optimise costs and benefits.
• Identify and track key metrics to measure the effectiveness of marketing efforts; making adjustments as necessary to ensure goals are met
• Mentor and motivate teams to achieve productivity and engagement.

• Be hands-on, execution-oriented, willing, and able to drive the progress of existing projects as well as plan the delivery of new activities.
• Strong project management skills and a history of delivering on objectives.
• A track record of developing and implementing effective processes.
• A proven ability to work between cross-functional teams, including a self starter mentality when it comes to picking up new concepts.
• Strong leadership and people management skills.
• Bachelor's Degree or equivalent practical experience
• Proven ability to work within and meet deadlines in a fast-paced environment.
• Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks.
• Intuitive, highly ethical and comfortable to question and challenge.
• Strong communication and presentation skills in English, both verbal and written.

• Experience in a growth focused role, preferably in a crypto exchange, fintech or start-up environment.
• Prior experience working in a multinational or matrix environment.
• Effective problem-solving skills & attention to detail
• Good organization and time management
• Comfortable in a fast-paced or high-pressure environment
• Interest in crypto or trading.
• Fluency in Dutch

Perks & Benefits