Operations Specialist

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

At Hogarth Worldwide, a WPP advertising production company, we are looking for an Operations Specialist to support the production teams at our Barcelona office—helping ensure smooth day-to-day operations, driving business growth, and improving processes and communication.

RESPONSIBILITIES

Operations

· Provide strategic input on the overall operations of the production company, maintaining a holistic vision to identify opportunities and areas for improvement.

· Optimize and automate processes: seek new ways of working that simplify workflows, increase efficiency, or contribute to business growth.

· Maintain and update internal documentation: prepare guides and manuals to help teams perform their tasks and resolve potential issues.

· Provide day-to-day operational support to the agency by identifying solutions and resolving operational queries.

· Coordinate and manage Hogarth’s office in Bolivia, ensuring smooth daily operations.

· Oversee agency operations, ensuring all departments function effectively.

· Act as the local point of contact for logistical, operational, and general coordination matters.

Finance

· Monitor, control, analyze, and report on client profitability, working closely with department heads and the finance team.

· Track departmental performance against objectives.

· Review, manage, and develop pricing models and fee structures.

New Business

· Develop commercial and service proposals for our partners (local and international agencies) and new clients.

· Analyze client needs and define proposals, operational models, team structures, methodologies, and pricing strategies, including direct liaison with clients and procurement teams.

· Assist in creating and updating credentials presentations and service offering decks to showcase our capabilities and expand our commercial reach.

Partner Relations

· Build and maintain strong

relationships with local and

international agencies and partners.

Team and Office Management

· Serve as the local liaison with HR and IT for onboarding/offboarding and team support.

· Ensure optimal functioning of facilities and technical resources.

· Coordinate with facilities and IT teams to maintain and scale the workspace.

· Train teams on new processes, tools, and internal policies.

REQUIREMENTS

Core Competencies

· Over 5 years of experience in an advertising agency managing teams and leading new business proposals.

· English proficiency at C1–C2 level; native or bilingual.

· Advanced Excel skills.

· Proficiency in Word and PowerPoint.

· Strong team coordination and leadership abilities.

· Excellent problem-solving, negotiation, and communication skills.

· Proactive, detail-oriented, and results-driven mindset.

Desirable Skills

· Knowledge of graphic design tools (Adobe Creative Suite).

· Experience in audiovisual production (Premiere, After Effects).

· Familiarity with process automation (Power Automate) and SharePoint management.

WHAT WE OFFER

· Join a young, innovative, and multidisciplinary team in constant evolution.

· Work closely with all departments within the agency, as well as with Hogarth’s international team and other WPP agencies—contributing daily to the improvement of agency operations.

· A role with real growth potential: the more you help us grow, the more you will grow—both in responsibilities and opportunities.

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