Operations Specialist - Used Car Staging and Imaging

3 Months ago • All levels • Operations

Job Summary

Job Description

As an Operations Specialist for Used Car Staging and Imaging at Tesla, you'll collaborate with Sales, Operations, and Refurbishment teams to manage the photography and display of used cars nationwide. Responsibilities include vehicle photography management, ensuring timely and accurate completion of photos; vehicle display management, maintaining consistency in vehicle placement and presentation; vehicle imaging, developing consistent image sets across Tesla locations using turntables and adhering to brand guidelines; and image editing and uploading to online platforms (Impel + OneDrive). This role requires nationwide travel, exceptional attention to detail, excellent communication, photography experience, and the ability to multitask effectively in a fast-paced environment. You will play a vital role in the success of Tesla's Used Retail Operations.
Must have:
  • Professional photography experience
  • Excellent communication skills
  • Attention to detail
  • Multitasking abilities
  • Image editing software proficiency
  • Teamwork and collaboration
  • Proactive problem-solving
Good to have:
  • Administrative or automotive experience

Job Details

What to Expect

As Operations Specialist, Used Car Staging & Imaging, you will work with cross-functionally with Sales, Operations and Refurbishment teams to plan, coordinate & undertake used car photography & display at Tesla locations nationwide. The ideal candidate will possess the technical & creative acumen to create, manage and maintain a quality & consistent output of used car images that adhere to brand’s professional guidelines. This role directly supports Tesla’s mission by creating a scalable used car sales & delivery experience for our customers.

The Operations Specialist, Used Car Staging & Imaging, will be liaising with local Sales, Refurbishment & Delivery teams to ensure vehicle refurb completion & readiness for imaging. The role to be based at Tesla Longbridge & also involves nationwide travel to multiple Tesla locations every week. The successful candidate will need to have exceptional attention to detail, excellent communication skills, experience in photography and the ability to multitask effectively. They must also be able to work collaboratively with different teams and be comfortable working in a fast-paced environment. This role will play a critical part in the success of Tesla’s Used Retail Operations.

What You’ll Do
  • Vehicle photography management – communicating with site contacts when vehicles should be photographed, ensuring timely accurate completion of vehicle photography.
  • Vehicle display management – liaising with site contacts to have consistency at ‘Approved used’ number plates, vehicle placement at sites, regular valet, etc.
  • Vehicle imaging – developing consistent image sets at Tesla locations (static and consistent background, set pre-requisites for number of pictures/angles required for each model) & using the turntable (at applicable sites).
  • Image editing – overall image quality enhancements (if required), background unification, etc.
  • Image upload online (Impel + OneDrive)
What You’ll Bring
  • Professional/Automotive photography experience is desired
  • Administrative, automotive experience preferred
  • Ability to thrive in a team-based environment and achieve common goals
  • Great problem-solving skills, and strong ability to take initiative and be proactive.
  • Ability to effectively handle multiple priorities, organize workload, and meet deadlines
  • Positivity, enthusiasm, and a passion towards the mission of Tesla.
  • Confident in learning and adapting to multiple technologies.
  • Able to communicate, read, and write effectively in the English language on all levels
  • Have the required language skills if required by our local markets
  • Working knowledge of image editing software (e.g .Adobe Creative Cloud products)

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