Order Control Clerk

1 Month ago • All levels • Operations • Facilities Management

Job Summary

Job Description

The Order Control Clerk at Disney Vacation Club Sales Operation is responsible for managing inventory of sales and marketing materials across Walt Disney World's Discovery Desks, Welcome Home Centers, and Disney Cruise Line vessels. Key responsibilities include maintaining accurate inventory counts, placing orders via StoreFront, coordinating with various teams (including R.R. Donnelley) for timely deliveries, handling shipments to cruise ships, managing mail, performing safety checks, and assisting with deliveries or project tasks as needed. The role requires physical stamina, including lifting up to 50 pounds, and involves weekend, holiday, and overtime work. The successful candidate will be organized, detail-oriented, and able to manage multiple tasks efficiently.
Must have:
  • Valid FL Driver's License
  • Inventory management skills
  • Ability to lift 50 lbs
  • Organizational skills
  • Time management skills
  • Attention to detail
Good to have:
  • Experience with provision schedules
  • Inventory forecasting
  • Warehouse operations experience
  • Microsoft Office proficiency
  • Knowledge of Walt Disney World
Perks:
  • Health and savings benefits
  • Educational opportunities
  • Disney-exclusive extras

Job Details

Job Summary:

About the Role & Team

The Order Control Clerk plays a crucial role in the Disney Vacation Club Sales Operation department. You will be is responsible for managing and delivering inventory of various sales and marketing materials across Discovery Desks and Welcome Home Centers at Walt Disney World, as well as to Disney Cruise Line vessels. You will collaborate closely with Disney Vacation Sales and Operations partners to ensure that necessary materials are available to support business needs.

If selected for this role, you will report to the Sales Support and Service Manager.

This is a Full-Time role.

What You Will Do

  • Deliver office supplies and current marketing materials to Discovery Desks and Welcome Home Centers across the Walt Disney World property.

  • Maintain accurate weekly inventory counts of all sales and marketing materials at all Discovery Desks and Welcome Home Centers.

  • Follow inventory management best practices and standards shared by Sales and Operations Leadership for both Walt Disney World and Disney Cruise Line.

  • Create inventory orders via StoreFront for weekly delivery to Disney’s Saratoga Springs Resort & Spa, ensuring proper stock levels are maintained.

  • Manage inventory and needs for the Disney Vacation Club Cruise Line Sales team aboard all ships in the fleet, including planning, forecasting, ordering, receiving, storing, and inventorying.

  • Build and place orders in StoreFront by required deadlines, ensuring par stock levels are maintained for each marketing collateral item and office supply.

  • Determine appropriate order quantities based on historical usage, future events, and Sales team needs.

  • Coordinate with Disney Cruise Line Sales teams for inventory counts and order shipments in a timely manner, working with R.R. Donnelley to ensure efficient deliveries to all ships.

  • Deliver sales and marketing supplies to Disney Cruise Line ships in Port Canaveral, Miami, or Fort Lauderdale as needed.

  • Manage outgoing mail collection and incoming mail distribution to the appropriate team members.

  • Perform safety and cleanliness checks at all Discovery Desks and Welcome Home Centers, opening tickets or notifying partners as necessary.

  • Unload pallets and store items in the correct locations.

  • Complete bi-weekly vehicle checklist for safety and maintenance.

  • Assist the Senior Order Control Clerk with deliveries or project tasks as needed.

  • Support any special requests from the Sales Support and Services Managers.

Required Qualifications & Skills

  • Ability to work efficiently under time-sensitive deadlines.

  • Strong ability to follow directions and take initiative with minimal supervision.

  • Excellent organizational skills with attention to detail and the ability to prioritize tasks.

  • Must have a valid FL Driver's License with a clean driving record.

  • Ability to be flexible with work schedules, including weekends, holidays, and overtime.

  • Capability to withstand physical activity in an outdoor environment.

  • Ability to move boxes and lift up to 50 pounds.

Preferred Qualifications

  • Proven experience working with provision schedules.

  • Experience in managing, forecasting, and ordering inventory to meet deadlines.

  • Ability to handle multiple projects and deliver on time.

  • Self-directed with the ability to work effectively both independently and as part of a team.

  • Previous experience in inventory management or warehouse operations.

  • Proficiency in Microsoft Office and other software programs.

  • Knowledge of Walt Disney World Company and its property.

  • High School Degree or Equivalent.

Education

  • High School Degree or Equivalent.

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at

#dpepfl #li-mm4

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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