ORM Executive

Major Roles & Responsibilities:

⦁ Handling Online Reputation Management

⦁ Manage work efficiently, generate ideas collaboratively with the team, and must have a passion for content

⦁ Answering customer queries on all social platforms

⦁ Real Time tracking

⦁ Fast thinking individual who can create content on a variety of complaints, queries or requests.

⦁ Ability to propose logical solutions as well as communicate them clearly and effectively.

⦁ Sets processes in place for managing the key tasks.

⦁ Manages presence on social networking sites including Facebook, Twitter, Instagram, LinkedIn, Google+ and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.

⦁ Excellent overall writing skills in a number of different styles/tones

⦁ Impeccable spelling and grammar

⦁ Maintaining daily, weekly, monthly trackers

⦁ Servicing the client to ensure maximum satisfaction.

Skills Required:

⦁ Strong Communication & Time management skills

⦁ Strong attention to detail

Note - Candidates based in Mumbai are preferred