OUR SUCCESSFUL CANDIDATE WILL HAVE:
ESSENTIAL SKILLS:
● Native proficiency in Dutch with excellent verbal and written communication skills.
● The knowledge of an additional language such as Danish, Swedish, or German is a great advantage.
● Excellent communication skills and ability to communicate with customers through different channels, mainly via phone.
● Experience in any of the following operational areas: CS, RFP, AML, RG, complaints or any other area that is directly related to assisting customers and has an impact on the Customer Experience.
● Strong organizational skills and the ability to manage multiple tasks efficiently.
● Ability to quickly learn with a problem-solving mindset.
● Knowledge of Zendesk is highly desirable. Experience with Jira and Confluence is an advantage.
WHO WE ARE
At the core of LeoVegas Group, is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 1800 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 16 offices world-wide.
BENEFITS
JOIN US!
In our pride, we like to empower our teammates to find their roar and run with their wildest ideas. We don’t wait around for things to happen, we pounce and make it happen!
Would you be a good fit for the Leo Pride - give us a roar!
LeoVegas Group is a leading international igaming company with a clear vision to create the world’s greatest igaming experience. The Group offers online casino, live casino, and sports betting via 10 brands in 10 jurisdictions. The Group continues to grow rapidly, currently employing over 1,000 people in Europe, including at its headquarters in Stockholm and operations hub in Malta.
As one of the most innovative companies in the industry, the Group also invests and develops other igaming companies through its investment arm, LeoVentures. In 2022, LeoVegas Group became a subsidiary of the global entertainment company MGM Resorts International (NYSE: MGM).
For more information, visit www.leovegasgroup.com.