Panel Management Associate

10 Hours ago • All levels

Job Summary

Job Description

The Panel Management Associate will support the team in various tasks including writing communication materials, managing content on communication channels, and preparing marketing activities. They will also assist in daily panel care activities, coordinate communication with panel members, and analyze engagement metrics. The role requires excellent quality standards in line with YouGov guidelines. This role reports to the Team Manager Panel Administrator, and is based in Milan.

Must have:

Degree in Social Sciences, Sociology, Statistics or similar.
Fluent Italian & English (written & spoken).
Good knowledge of MS Office suite.
Written and oral communication skills.
Knowledge of digital communication and social media tools.
Ability to work in a team and manage multiple activities.
Orientation to problem solving, customer satisfaction.
Aptitude for learning and proactivity.
Basic knowledge of data analysis and reporting.

Perks:

An adventure full of challenges and the opportunity to further develop your talents and build your career.
An exciting work environment that brings people together.
A dynamic team built on passion, relevance, trust and smart solutions.

5 skills required

5 skills required for this role

Add these skills to join the top 1% applicants for this job

data-analytics

communication

market-research

ms-office

team-management

Job Details

Job Description

At YouGov Shopper, we help you stay ahead of trends and rapidly changing shopper behaviour.

We deliver data of fast-moving consumer goods consumption in family by collecting daily purchases in our panel composed by around 15.000 panel lists. These data are processed by our software procedures and delivered to our clients.

We are searching for a Panel Management profile to introduce into our Panel Management Team.

The Panel Management Associate support the Team in:

Write and edit communication materials, including privacy documents, articles, and social media content.
Manage and update content on internal and external communication channels.
Support in the preparation of marketing activities.

Assist in the daily management of Panel Care activities.
Coordinate communication with panel members, ensuring an effective information flow.
Monitor and analyse panel engagement metrics, providing periodic reports.

The Panel Management Associate is reporting to our Team Manager Panel Administrator, also based in Milan.

The Panel Management Associate ensures excellent quality standards in line with our YouGov Standardized Global Guidelines.

Requirements:

Degree in Social Sciences, Sociology, Statistics or similar.
Fluent Italian & English (written & spoken).
Good knowledge of MS Office suite.
Written and oral communication skills.
Knowledge of the main digital communication and social media tools.
Ability to work in a team and manage multiple activities at the same time.
Orientation to Problem solving, internal and external customer satisfaction.
Aptitude for learning and proactivity.
Basic knowledge of data analysis and reporting.

We offer a hybrid working model for our YGS colleagues (currently x2 days p/w in office) and competitive core benefits as well additional benefits including:

An adventure full of challenges and the opportunity to further develop your talents and build your career.
An exciting work environment that brings people together.
A dynamic team built on passion, relevance, trust and smart solutions.

And much more...!

All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.

Company Description and Culture

YouGov is a global online research company, offering insight into what the world thinks.

We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.

Why join YouGov?

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.

Data Privacy

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy